KensuifitnessReviews of kensuifitness.com

As an experienced consumer in the realm of exercise equipment and a tenured college professor in exercise science, I find it disappointing to encounter a lack of transparency regarding stock availability and refund policies. With years of expertise in exercise science and guiding both my students and peers on optimal equipment for home gym setups, I value clear communication and ethical practices from companies in this industry. Unfortunately, I experienced a situation where items listed for sale were not actually in stock, and no indication of this was provided at the time of purchase. Adding to this frustration, I was charged a fee to issue a refund for the out-of-stock items—something I find unacceptable, as it penalizes the customer for circumstances beyond their control. To improve customer satisfaction and trust, I strongly suggest implementing a system where the invoice explicitly states any shipping delays or additional processing fees for returns at the time of purchase. This level of transparency would prevent unnecessary frustration and ensure customers can make informed decisions. As someone who regularly advises others on high-quality, reputable exercise equipment options, I cannot recommend a company that fails to prioritize customer transparency and fairness in its policies. I hope these practices are addressed moving forward to maintain credibility and foster trust in the fitness community.

Over 3 weeks waiting on shipment, carrier still hasn't received the package. Customer service trying to blame USPS when they never even received the package. Suspicious that they may be dropshipping from China and don't actually carry inventory in the USA

The curl bar is perfectly shaped. The curves are very deep but spaced away from each other enough to offer a huge variety in movements. Biceps and Triceps both get a great pump. I kind of wish there was a little more space in how it racks, because sometimes when I rack it, they'll slide to one side because of the handles. Otherwise an amazing bar.

I would like to put a huge spotlight on the customer service I received from Joris K. I was having an issue with a defect in one of my bars. He asked me to send a picture of the problem and explained what he needed. Once I sent it back, he immediately informed me that I could keep and sell my old bar and shipped me a new one, and I just had to pay the shipping. He even gave me a great discount on something I was about to buy. I was already a loyal customer owning a lot of their items, but I'm even more likely to purchase more from then since they listened and responded right away. World Class Service all the way. Thanks again, Joris and Kensui, for making it right for me. Bobby

"This company produces the best equipment for everyday training. The Kensui Vest was designed with every detail in mind, from comfort to ease of use. Simply amazing! I highly recommend it—buy it, and you won’t regret it."

Kensui have almost reinvented the wheel! Well no, but they are a fantastic creator of much improvement to regular gym equipment that is ergonomically designed to make your training at home or in the gym so much better and comfortable. Kensui make such fabulous equipment thatis engineered from the best quality materials that are tough and will last. Another great plus is that Kensui pride themselves on their ethics, which are 100%. With online buying there are so many dreadful sellers who mislead and sell poor quality and even dangerous items. Kensui provide the best quality for a very reasonable price and they are 100% trustworthy to do their best for their customers and reputation. These are the reasons I have bought several items from them and have my eye on more of their products in the future. My home workouts have certainly gone up a level, thankyou Kensui.

I bought the Max and liked them so much that I bought 3 sets of the normal dumbbells to use with my lower weight dumbbells. These are excellent! Great quality and much better not having bars hang out beyond the plates.

Another excellent Kensui product. These handles work just as advertised. They are comfortable and in addition to barbell work, they are my go-to cable attachment. Fantastic piece of equipment. And at a fantastic price.