JOHN
Prompt, Careful and Courteous
It was just a delivery of a dining table and chairs, and nothing extraordinary occurred. However, that is exactly what I wanted! Thanks, Kensington!

With a 104-year-long legacy being family owned and operated, the Kensington name means quality, style, and exceptional customer service. At Kensington you have direct access to the owner who is here almost every day ensuring the customer experience is one to rave about.Our Services: Free In-Home Design ConsultationsOver 2 Acres of SelectionFast DeliveryFull Service Website with Digital Customer ServiceDeal directly with the store owner Michael [email protected] or our Customer Experience Manager Michele [email protected].
Kensington Furniture (kensingtonfurniture.com) has 432 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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432 approved reviews, newest moderated first
JOHN
It was just a delivery of a dining table and chairs, and nothing extraordinary occurred. However, that is exactly what I wanted! Thanks, Kensington!
STEPHEN P.
Great Service !!!
FRANK M.
Alex and his partner were outstanding. Thanks!
DEBRA S.
The staff was pleasant and professional and the products available are better quality than other stores. Highly recommend others visit the store.
JANE-ANN M.
Professional, friendly staff including salespeople, sales manager, office staff and loading dock crew. Always competitive prices and gold standard in customer service. Shopping at Kensington is like coming home!
D. B.
The furniture store has everything you could need to set up an entire house. Our sales associate, Jerry Earling presented the rooms on paper with furniture arrangements, as well as fabric ideas, and extra input for decorating and flow of traffic. He took an amazing amount of time and never rushed me or pressured me in anyway. He is truly the designer of our new home. I highly recommend his expertise, his knowledge on fabrics, and his opinions on design arrangement.
CARA J.
Last month we purchased a sofa at Kensington for our shore house and went back last week to purchase one for our home on the Main Line. I like the idea of buying local and appreciate Kensington's commitment to the community - especially their prom dress event. Mainly we returned though due to the excellent service from Jerry. He spent a ton of time with us, gave us honest feedback and worked to meet our needs. The first sofa arrived ahead of schedule and everyone from the phone calls ahead of time to the delivery men were polite and made us feel that our business was appreciated.
Debbie E.
Was ready to purchase but your add said 20%off everything but I was told the add excluded what I was getting