KELLY OBI NYReviews of kellyobi.com

I see I am not the only one that has been robbed by this company. I placed 2 orders in November totaling over $200, I got an email stating they cancelled my order due to a fire and they’d refund me. I have not gotten any merchandise nor a refund. I have emailed them numerous times and they will not respond. They’re lying to my bank saying they provided my items, so my bank is giving me a hard time. I have posted on their FB page…no response!

I regret ordering from this company, especially after spending over $250 based on a recommendation. The experience has been incredibly disappointing. It took over a month to ship my order, and when I reached out about the delay, they offered $25 as compensation—but that hardly made up for what followed. When my items finally arrived, the quality and accuracy were unacceptable. The jacket I received had no buttons, and no tags, the red tights smelled strongly of fish, and instead of the jacket I ordered, they sent me a completely different one. I’ve emailed the company three times to resolve these issues, but they have yet to respond. This entire experience has been frustrating and disheartening. This lack of professionalism and care makes it hard to recommend them to anyone.

Kelly Obi deserves a Zero rating. They cancelled my orders and did not refund my money. I am talking with my credit card company and BBB to have my money refunded.

They cancelled my order and said they refunded me but I never got the money back $126.00 they didn't answer texts or emails.

It’s unfortunate that there isn’t a negative star rating because 1 star is too many for the piss poor fraudulent service of this company! I placed my order on 11/15/24 and still no merchandise or refund. The useless and rogue emails are a joke. ‘Y order number is 59397. I’ve emailed them numerous times and no response…just automated fluff!! I just want my refund and I’ll never support them ever again!

The phone number listed don’t work. I ordered 2 weeks ago before I read these reviews.I haven’t heard anything

I placed an order 11/23/2024, my wife wanted a jacket and showed me the Kelly Obi website to order from. I sent an email requesting the status of my order a week before Christmas. I attempted to go back on the website and it was down and suggested a "sister" website. I filed a BBB report with no response. I received an email 12/28/2024 from Kelly Obi stating there was a warehouse fire and that all orders from 10/24/24 to 12/27/24 had been cancelled and that returns would be issued. It is now 1/15/25 and I still haven't received a refund but their website is back up and my order shows as cancelled. They are a scam so BEWARE! I have all emails as proof and will provide for anyone thinking of purchasing ANYTHING from them. Their clothes look nice and their prices are amazing, however, you likely won't receive the products you see on their website, or ANYTHING at all.

Don’t order from them, order never been delivered they just thieves your money smh!!!