KELLY OBI NYReviews of kellyobi.com

DO NOT BUY FROM THIS COMPANY PERIOD.

Robbed. Over $500 ordered 9/28, full order not received until 11/1 due to warehouse fire. They sent 1 pc then the others. All not as expected for the price. Tried to request returns, 3 separate ones trying to navigate the system. Customer service was non-responsive then delayed and finally said they would send label to return. I assumed the label was for the entire order due to it taking over 2 weeks for a response and I sent EVERYTHING back with that label. Then received emails saying to do separately! Dana/ Russ in customer service gave the runaround. I listed all associated returns for the Order. Entire order with the exception of 1 item returned with proof from post office ( weighed box) # of items and all pics uploaded for return requests. They now have all merchandise, refunded for a single item (from the whole box proving they received it all) and have stopped all communication. Ongoing through December. Just reached out again. Thieves.

I placed an order on 12/21 and received an email on 12/28 that i canceled my order and that a refund would be issued. I neither canceled my order or received a refund. I have email, sent messages over instagram, and have called and have yet to get a response.

I placed an order on 12/21 and received an email on 12/28 that i canceled my order and that a refund would be issued. I neither canceled my order or received a refund. I have email, sent messages over instagram, and have called and have yet to get a response.

If I could give zero stars I would.Ordered over$200 worth of merchandise.I returned 2 items from my order,and sent e-mail letting them know I was sending back some items .I got their shipping label and mailed items back.USPS says company received my items on Nov.20th.as per their website I should receive my refund with 2 weeks.I have been e-mailing them requesting a refund and now they have stopped corresponding and have ghosted me.

Placed my order on December 3rd, items were preorder. My order was canceled on 27th of December.They said it was at my request and my money was refunded. I never canceled my order and my money has not been refunded. My emails were unanswered and phone was always busy. First and last time ordering from this ccompany.Do not order from this company. They are a bunch of scamming thieves.

Do not order anything from this company. I gave them 1 star because thats the only way I could leave a review but the don'tdeserve not one star.. I ordered something 11/13/24 & haven't received it nor a refund. I was to receive in 5 to 7 business day. I have reported them to the BBB.

Worst Scam don’t do it! Don’t order anything from them. Scam have to get my CC company involved dispute charges to even get a response and my money back on orders!