Amazon.com, Inc., Amazon is the largest e-commerce marketplace and cloud computing platform in the world as measured by revenue and market capitalization.
Kdp Amazon (kdp.amazon.com) has 538 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
Also known as
kdp.amazon.com
Website
kdp.amazon.com
Category
IT & Communication
Location
Seattle, Washington
Listed on Five Star Index
2026
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Most recent review: October 2026.
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Servizio pessimo , dopo la chiusura del mio account senza nessun motivo valido , non si degnano di dare nessuna spiegazione fanno un semplice copia incolla e rispondono sempre cosi' come dei Robot : hai violato le nostre linee guida dei contenuti , non possiamo dare nessuna spiegazione . Vi sembra logico trattare la gente cosi' ? Sono dei grandi maleducati e cafoni perche' avro' riscritto almeno altre dieci volte e fanno finta che non esisti . Si meriterebbero di morire di fame !!!!!! Non possono trattare gli altri come dei pezzenti !!!
MS
Mark St G.
I think there is some fraud at KDP
I think there is some fraud here. Having provided my credit card details my card was compromised an I refused payment, I tried to pay again with a different card and this too was compromised. I was continuously pressured with phone calls implying that if I didn’t pay for additional services, my book would not be published. I have finally got my book published. But this was a very bad experience. Don’t touch KDP with a barge;ole
CF
Claudia F.
Keine Reaktion nach Kontosperrung ohne Angabe des Grundes
Vor einer Woche wurde das KDP Konto unseres Verlags ohne Angabe von Gründen gesperrt.
Dutzende Mails, Anrufe bei Amazon (bei KDP selbst kann man nicht anrufen) - keine Reaktion.
Es handelt sich um eine Menge Geld an Tantiemen, die nun einbehalten und dem Verlag nicht ausbezahlt werden.
Und der Verlag weiß nicht, warum und erhält keine Antwort. Seit EINER Woche.
PB
Pe B.
Absolut nicht zu empfehlen!
Absolut nicht zu empfehlen!
Ärger mit Dateivormaten, ganze Passagen gehen bei Umwandlung in kpf. verloren.
Die Korrektur beim Hochladen absolut nervig, weil Fehler angezeigt werden, wo keine sind.
Das dazugehörige 'kindl Create' - Programm nicht zu gebrauchen.
Sichtbar ist das eingestellte Buch nur, wenn man teure Werbung schaltet. Das ist wohl das primäre Ziel von Amazon. Ansonsten verschwindet es im großen namenlosen ebook universum.
Das Ganze kostet nur Nerven und und es kommt nichts dabei heraus.
Kindl selfpublishing in Deutschland, absolut unterirdisch.
Habe die Veröffentlichung rückgängig gemacht.
Da ich in 'kpd select' angemeldet war, muss ich trotzdem noch zwei Monate warten, bis ich mein Buch auf einer anderen Plattform anmelden kann.
DH
David H.
Do NOT waste your money with Amazon Publishing
The Project Manager had zero clue what he was doing, and could not meet any deadlines. The only time he communicated with me was when I complained about nothing being done. Then it was always some excuse why he did not produce any results. There was a formatting issue after the book was submitted and his team could not find the issue over a 4 week period. I finally saw that there was a review button where I could look at it, and I saw clearly that there were two paragraphs in the middle of the book that were in a different type face causing the issue. When I pointed it out, it still took 6 weeks for them to make the change and republish it. Then when they did finally publish it, they left Chapter 2 out of the Table of Contents--a juvenile mistake.
It has now been 3 months since I pointed out that flaw and they still have not fixed it and republished it. The last straw is now they are saying it won't be completed for another 3 months because they are busy. Hmmmm busy enrolling other suckers, but never busy completing the projects for those of us who have already paid!!
The worst part I experienced is being over-charged $250 by Cody (the wanna-be PM) for author copies. When I called him on it, his boss (Steve) refunded me that amount--but still left him on my project--which was a major insult. How can I trust this liar and cheat to do anything for me now--much less why does he still have a job--unless that is acceptable behavior for the AMZ Publishing leadership team??
AJ
Andrew J C.
PAY TO PLAY SCAM!?!?
PAY TO PLAY SCAM!?!?
As you can see from the reviews below, they have a track record of terminating people for little to no reason. Then they KEEP all the unpaid money that is in your account.
If you use ASINseed.com you can see that the Best Sellers use copyright-stuffed keywords, but somehow are immune to a ban. More than likely they spending money on ads gaining them immunity. Furthermore, somehow on Fiverr there are people offering 100% account reinstatement if you pay $100 for the service. Are these KDP review staff taking advantage of people?
Yes, some people have success on KDP, but it is very clear there is some shady stuff going on.
I wish this was a good review, I like the idea of KDP, Unfortunately, in my experience, something isn't right and they refuse to communicate or fix it. I have enough evidence to make a Video including chats with people who claim to have access to KDP back end. I don't think this is KDP as a whole, I think it is the KDP Review Staff or at least some of them running a scam.
MS
mary S.
Peccato non poter dare zero stelle a…
Peccato non poter dare zero stelle a questa truffa legalizzata state lontani da kdp sono ladri ti chiudono l account senza motivo valido e si tengono i tuoi libri e i tuoi soldi maturati con fatica, tempo e denaro investito in campagne Amazon devi fallire presto spero
EM
Emilum
Wrongful termination of account
On October 17th, when attempting to log into my KDP account, I discovered it was terminated without prior notice. Despite maintaining only one account, KDP claimed it was due to multiple accounts. Despite numerous emails proving my sole account status, they upheld the decision. My books were unpublished, and reviews vanished. On November 8th and 14th, I received warnings of upcoming account termination for content violation, shifting from the initial claim of multiple accounts. Yet all this was done on 17th October. There were no more books to unpublish neither running account.I sought clarification on the alleged violations, emphasizing my titles' history since 2017. To ensure transparency, I requested specific details, but KDP declined. After a while my emails were ignored. My account unjustly remains terminated. I know my work didn't violate any kdp policies. It was published with them since 2017. If there were any content violation they would have noticed it years ago. It is strange that the excuses of closure of my account are different. Why they sent another two emails warning me about upcoming account termination when at that time I didn't have any accounts.
KDP Customer service must improve. Authors deserve fair treatment and proper communication. Account terminations should involve clear notices and opportunities for authors to address any concerns or provide evidence of compliance. A transparent and respectful process would benefit both authors and the platform, fostering trust and understanding.
This whole experience affected my sleep patern and gave me anxiety. It is not a good feeling when injustice done against you. When your work discarded like it is nothing and for no reason. When people refuse to hear your truth.
Almost forgot to mention two kdp employees told me that before terminating accounts kdp send out emails pointing out on issues giving an author an opportunity to correct them or ratify. Yet, I only got a notice after my account was terminated.