Hannelore B.
Alles einfach und funktioniert…
Alles einfach und funktioniert erstaunlich gut. Man muss natürlich die Anleitungen lesen ;-). Jetzt müssen die Leser mein Buch noch mögen, aber das ist ja nicht das Problem von KDP.
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Kdp Amazon (kdp.amazon.com) has 538 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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IT & Communication · Vancouver, Washington
Excellent

IT & Communication · Seattle, Washington
Excellent

IT & Communication · Spokane, Washington
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IT & Communication · Seattle, Washington DC, Washington
Excellent
538 approved reviews, newest moderated first
Hannelore B.
Alles einfach und funktioniert erstaunlich gut. Man muss natürlich die Anleitungen lesen ;-). Jetzt müssen die Leser mein Buch noch mögen, aber das ist ja nicht das Problem von KDP.
Alessandro M.
Dopo circa 200 pubblicazioni Kindle e paperback, mi hanno chiuso il mio account senza una motivazione valida. L'assistenza è inesistente, perché dopo una decina di mail non ho ricevuto nessuna risposta.
Melissa
They don't even deserve 1 star. Abysmal service. Uploaded my ebook, realised it had typos in it. They wouldn't let me edit until it was live. Edited the manuscript and after it went live I went to upload the edited version . 10 days later and around 15 agents, they have no idea why it will not allow me to upload the new version. No coherent explanation. I've been contacting everyday and not one person knows why. I've been given that many silly generic suggestions of what to try and have been doing these non stop for 10 days. They said there's nobody to speak to and I just have to wait for another generic email. Another one of a consistently useless string that I've received already. It's that bad I'm genuinely wondering if there's a fake amazon website that's been set up with fake agents. I cannot believe amazon could do this to their customers and would pay such unhelpful staff. The odds of my book out of 100s of 1000s being the first with this issue is 1 million to 1 so no idea how not even one agent knows what they're doing in regards to it. Gross waste of time.
Iain L.
I was for a while a member of KDP. Its a great idea, unfortunately Amazon have managed to make it overly complex. For example today I had to add my bank details (They don't do PayPal) which doesn't seem a big deal until you try to input something as simple as an IBAN. Not in the correct format is says, even though I just input direct from my bank account. Next thing, do you want to contact KDP, good luck with that its a faceless organization, no email address. You do get reams and reams of self help pages. I do hate DIY support because the company is to cheap to do things properly. Result close the account, because I seriously don't need this crap. Bye bye Amazon kindle, all you managed to do for me was frustrate the shxt out of me. Iain
rotimi O.
My account was wrongfully terminated and they simply refused to reinstate it knowing fully well they wrongfully terminated my account but cos I have about $3,000 pending royalty in the account, they refused to reinstate the account. Shows they are nothing but fraud
John W B.
I wanted to publish a book with this company (KDP Amazon and/or Professional Writers Help, they leave it unclear). Another consultant I had hired finished everything except the type size. I let him go and asked KDP/PWH to correct the type size. They insisted that I start over again with them. I should have canceled the project then, but I foolishly said OK. Weeks and over $2,000 in fees later I have received no manuscript; I agreed to pursue a copyright and, within seconds, they charged me $1,677 for copyright services; I had thought we'd wait on that until we had a finished manuscript (and as of today I don't even have a preliminary manuscript yet). They could not perform simple computer tasks; they did not tell me why they couldn't use the cover my first consultant developed; they talked endlessly of needing more time with various "teams" but have produced nothing except a bad cover of their design; they promised to refund my $1,677 but I still don't have it. Either I had ridiculously high expectations or they are incompetent or worse. I am amazed that Amazon, the best store in the world, is associated with these people.
Nathan V.
Cloture de compte sans justification. Aprés 1 an et demi de travail comme éditeur et rédacteur sur Amazon KDP, ils ont supprimés mon compte sans justification. Je venais à peine de modifier le prix de mes livres pour m'adapter à l'été. Amazon me vole également l'argent qui était en attente de virement (Plusieurs centaines d'euros par mois sur 3 mois !). Une honte
Nick S.
Impossible to contact. Shut down my account without giving a reason. Only told that apparently I had breached one of their policies. I had not knowingly breached any of their T&Cs and since I was not told what I had done I was left in the dark. Over time (about 4 years) I had spent much time publishing through them, all to become a waste of my time. Would not recommend them as a publisher with such terrible customer service and impossible to communicate with.