KatuChefKatuChef specializes in premium titanium cutting boards designed for modern kitchens. Crafted from 100% pure titanium, our boards offer a hygienic, non-porous surface that resists bacteria, odors, stains, and warping, providing a cleaner, safer food prep experience.Unlike traditional wood or plastic boards, KatuChef’s titanium design is built for durability while remaining gentle on your knives. The sleek, easy-to-clean surface makes everyday cooking simpler and more efficient.We’re committed to quality, customer satisfaction, and delivering innovative kitchen solutions that last. With KatuChef, you can cook confidently using tools designed for performance, safety, and long-term reliability.
KatuChef (katuchef.com) has 738 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Ann H.
The website was confusing and I ordered more than I wanted and as this became very expensive and wanted my money back
Response from KatuChefMay 19, 2026
Hello Ann, Thank you for the review Our record shows that you contacted us regarding your order in the meantime, and an agent has already replied to your request. We've assigned an agent to overview you case and make sure that everything goes smoothly from here. Best regards, Blake from KatuChef
Herbert J.
Prompte Antwort und freundliche Art
Mrs Cynthia H.
The company customer service has been very responsive. When I realized that I did a double order, I talked to a real person who said that he could reduce the order. Well that did not happen. I would like to return two do the four cutting boards and get reimbursed.
Colette
Excellent customer service….Quick response to queries that were resolved in a very timely manner Very satisfied….
Hannah S.
The website itself is problematic It fails to display the fact that your purchase has been successful by promoting additional purchases which keep appearing. I ended up with two items, the second at a higher price, which I didn't need or want. And that's before the item(s) have even arrived, assuming they do, to be tested. Buyer beware!
Response from KatuChefMay 14, 2026
Hello Hannah, Thank you for the review. We are dedicated to providing a clear and straightforward purchasing experience for our customers. Please note that add-ons shown at checkout are optional suggestions based on what other customers find useful and can be skipped if not relevant. To address it, we have assigned an agent to review your case. Please keep an eye on your inbox for further assistance. Best regards, Kind regards, Blake from KatuChef
Dorothea D.
After only two uses, my cutting board showed knife cuts and the coating on it is peeling off. I sent a picture to the company and asked for a refund. They replied that in order to get a refund, the product must be in perfect condition and in its original packaging! I am extremely unhappy with this cutting board and with the company.
Response from KatuChefMay 14, 2026
Hello Dorothea, Thank you for taking the time to share your review. Your feedback is very valuable to us. While we understand that KatuChef didn’t fully meet your expectations, we’re glad to see that our customer support team was able to assist and resolve the situation. If you have any further questions or need assistance in the future, please don’t hesitate to reach out at [email protected]. Kind regards, Blake from KatuChef
Peter C.
Very helpful and polite on the phone
Manuella D.
alles was unten beschrieben wird, muss ich leider bestätigen. sollte sich was positives ergeben, würde ich meine Bewertung anpassen. also katuchef, komm mal in die puschen! ich habe 4 Bretter für 172,31€ bestellt mit Versand, abgebucht wurden 3x 172,31 + 2x14,99 + 2x19,99 und so weiter! Also äugen auf! Auch auf PayPal war bei dieser firma die Einstellung so eingestellt, dass sie einfach abbuchen können. das habe ich nie so genehmigt oder eingestellt! echt ärgerlich!
Response from KatuChefMay 14, 2026
Hallo Manuella, vielen Dank, dass Sie uns Ihr Feedback mitgeteilt haben. Es tut uns leid, von Ihren Erfahrungen zu hören. Der Transparenz halber möchten wir betonen, dass zu keiner Bestellung automatisch zusätzliche Bestellungen, Upgrades oder Zusatzoptionen hinzugefügt werden. Alle Produktauswahlen müssen vom Kunden aktiv ausgewählt und bestätigt werden, bevor der Bestellvorgang abgeschlossen wird. Wir werden Ihren Fall jedoch gerne prüfen und der Sache auf den Grund gehen. Wir haben einen Mitarbeiter beauftragt, sich mit Ihnen in Verbindung zu setzen und Ihnen entsprechend zu helfen. Bitte überprüfen Sie Ihren E-Mail-Posteingang. Bleiben wir in Kontakt, Blake von KatuChef
