Kanguro InsuranceReviews of kanguroseguro.com

Any questions I had were quickly answered. The website and customer support is easy to navigate.

Yo por mi parte No recomiendo esta empresa, para buscarte como cliente se te aparecen hasta en la sopa pero al momento de responder por un reintegro ahí es cuando empieza Cristo a padecer .... hoy les escribí por tercera vez preguntando por mi reintegro y el representante me tiene esperando desde las 11:40 am y ya son las 21:31 pm y no se digno a responder algo . PESIMA ATENCION . TENGO COMO DEMOSTRAR LO QUE DIGO

Juliana my claim representative was always quick to reply back and compassionate regarding my new puppy sudden illness after purchase. Thank you Juliana for your excellent customer care on my reimbursement claims Bless you! Anita La Pierre

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The attention was excellent, friendly and helpful.

I was really not satisfied because they did not cover the tests that my dog ​​needed for her surgery.

My customer service rep went way beyond to make everything complete before we hung up and I appreciate that good customer service rep he is.

I recently had to take my dog to the ER due to a Copperhead bite. The bill besides not expected was expensive due to blood transfusions, antivenom and hospitalization. Once the claim for expenses coverage was submitted Kanguro responded quickly and covering the expected amount per my insurance policy.