Kanguro InsuranceReviews of kanguroseguro.com

Response from Kanguro InsuranceJul 30, 2025

Hola, lamentamos mucho que tu experiencia no haya sido la esperada. Nuestro objetivo es que cada familia reciba el apoyo que necesita en los momentos importantes. Nos gustaría revisar tu caso y explicarte en detalle qué ocurrió con el reembolso. Por favor, escríbenos a [email protected] o llámanos al +1 (888) 546-5264. Queremos ayudarte y asegurarnos de que tengas toda la información clara. – El equipo de Kanguro 🦘

Response from Kanguro InsuranceAug 4, 2025

Hi Monica, We’re truly sorry to hear that your experience with Kanguro didn’t meet your expectations. We understand how important it is to feel your plan offers the right coverage and that refunds are processed promptly. We’ve confirmed that Teddy’s policy has already been canceled, and we’re currently reviewing the status of your refunds to ensure everything is handled properly. If you'd like a more personalized update, feel free to reach out to us at [email protected] — we're here to help. Thank you for your feedback. We're committed to improving every day. — The Kanguro Team

Response from Kanguro InsuranceJul 28, 2025

Hi Yanisleydis! Thank you so much for your lovely message 💚 We’re so glad to have been there for you and Milo when you needed us 🐶✨ Hearing that you’re happy with our service truly means the world to us. Give Milo some extra cuddles from the Kanguro team, we’re always here for you both! – The Kanguro Team

Response from Kanguro InsuranceJul 28, 2025

Hi Roy! Thank you so much for your feedback 💚 We’re happy to hear the response and claims process has been quick for you — that’s great to know! We really appreciate you pointing out the issue with wellness check-up submissions in the app. Our team is already working on improving that experience, and your input helps us get better 🙌 Please give Rosie a big hug from the Kanguro team 🐾 We’re always here to help — by message, email, or app! – The Kanguro Team

Response from Kanguro InsuranceJul 30, 2025

Hi, we're really sorry for the delay and frustration this has caused. That’s not the experience we want for you. We’d love to review your case and make sure you get the answers and support you deserve. Please contact us at [email protected] or call us at +1 (888) 546-5264 so we can look into your claim right away. – The Kanguro Team 🦘

Response from Kanguro InsuranceJul 30, 2025

Hi, we're truly sorry to hear about your experience. We understand how important it is to have real people available when you need help, and we're actively working on improving both our support and app experience. Please feel free to reach out to our team at +1 (888) 546-5264 or email us at [email protected] — we’re here to help and would love the opportunity to make things right. – The Kanguro Team 🦘

Response from Kanguro InsuranceJul 28, 2025

Hi Destiny! Thank you so much for your kind words 💚 We’re happy to hear you love how fast and easy it is to submit a claim — that’s exactly what we aim for! And we’re glad our coverage options work well for you. Please give Hazel and Evie some extra love from the Kanguro team 🐶🐶 We’re always here for you all! – The Kanguro Team

Response from Kanguro InsuranceJul 28, 2025

¡Hola Yuliana! ¡Mil gracias por tu comentario! 💚 Nos alegra saber que tu experiencia ha sido excelente — trabajamos todos los días para brindarles el mejor servicio posible. Un abrazo para ti y muchas caricias para Molly 🐾 ¡Siempre cuentan con nosotros! – El equipo de Kanguro