KandcoReviews of kandco.com

My bed sofa arrived broken, and when i rang to arrange a replacement, they had to submit a second order for a full price one, at £200 more than i paid. They said i have to contact them once the new sofa arrives and get the price changed back down. I do hope they honour their word or i will have to send it back. I also have to wait another 2 weeks for the exchange, putting it past the date i needed the sofa for. A lot of fuss for a simple exchange.

Whether buying for yourself, for your Family, or for all those other occasions you might need to look for that little extra something to spread the cost this is the place to come. From high fashion to those essentials there is a vast choice in the catalogue and even more on-line. Easy ordering, you know if it's in stock or if not be informed when they have more in. Free delivery and returns, arriving in record time being the next day. FABULOUS. Thank You K and Co.

while Kandco is handy when you don't have the cash there and then, things are more expensive than going and buying on the high street, the interest rate for buy now pay later is quite expensive as most people get paid calender monthly ,it is difficult to pay by Direct debit as the payments are expected 4 weekly, some items description's are lacking in detail and you have to google them for more info, also to call to the call center is expensive and no alternative geographic no, is given, they do offer to call you back, but when you've waited for 10 mins listening to "your call is important to us" you want an answer there and then as it has already cost you 60pence as it is

not good not bad but slow to recover

I have been a customer of GUS/K&Co for many years and cannot fault the service. FREE delivery and returns-----who else does this? I hope to continue as a customer for very many years to come

Having run this catalogue for many years I have seen many changes and not many of them for the good. It used to be the sum total of your order could be spread over 20 weeks or 52 weeks, now it's each individual item which can make the payments too high therefore limiting the number of items bought, so catalogue is missing out on profit. It used to be a free phone number but now it's premium, which is not good as it costs a lot of money by the time all the options have been gone through. I know that catalogue prices have always been higher than shops but now the difference is getting far too much i.e. PS4 in the shops £350 in the catalogue £439. £89 is far too much of a difference. Also not getting rewards on sale items and other things is not fair on the person running the catalogue. If items are out of stock then remove them from the on-line page or at least mark it as "out of stock" It would be good if you could also request your cash rewards on-line as having to spend so much money in a phone call to get it is not good enough and also the length of time it takes to get is not good. It would be nice for long term loyal customers to get a wee reward or incentive as a thank you.

I can' fault K and Co , never had any problems. They are easy to deal with , have good quality products and a wide range of payment options.

I have been with your catalogue years and i am very happy with it, to be honest i tend to buy when the sales are on to save money but the quality of the products are very good, more tall stuff please.