KandcoReviews of kandco.com

The K&Co website is a absolute joke, it always says your password is wrong even when you put the correct password in. I am sick to death of constantly resetting my mums password for her because she can't log in to order her items! Sort it out!

I recently ordered some items that were sent to the wrong address. I have had to phone 3 times to get this sorted. This morning I phoned to re-order and after being on the phone for over 20 minutes was told the items had gone up in price and I'd have to phone back to get a credit on my account when I receive them. Phone again, you must be joking! I've now told them to cancel my account

The Dyplomat Tv corner unit was perfect for our lounge but was delivered with incorrect parts that are unavailable to me unless I buy another TV unit and take the parts I need, I was offered a percentage off the purchase price but it was insulting. The upshot is We now have a TV unit sat in our lounge that is unfinished and unsightly. Unresolved issue and unhappy customer plus an ugly half finished piece of furniture. Nothing more to say other than that.

Take money out of your account when you have a nil balance then make up excuses not to refund your credit balance. Account Closed!!

Used to be a good company until they started adding the interest to your balance when u order something on a buy now pay later. U only get charged interest if you don't pay the balance off by the date so why add it to the balance before then. I always pay before the date and feel I can now not buy what I want as when I try it puts me away over my available balance. Once I have paid what I owe I will never use the company again.

I ordered a lamp table in November and it was delivered damaged and painted over with cream paint I then sent this iteam back and reordered this two more times and the same table was sent out to me at this point three times damaged in the same place. My husband is a quality engineer for a national company and we still have had no joy with customer servises when i phoned I was promised a call back which never happened. I would still like the table too go with the other two matching iteams but it has put me off ordering again. I am a good customer and should of not been treated in this way. Your customer is dreadfull so I am not expecting you to contact me but it would be nice because after my iteams are paid for I will not be ordering again

Tried to return two items recently but K & Co failed to arrange their collection eight times in two weeks! Totally unacceptable. Wasted so much time & money taking days off of work. Called & emailed customer services on countless occasions but still haven't had a satisfactory answer and one of the items still hasn't been collected!! One email that I received was abrubt & plain rude! Once I've paid my outstanding balance I'll be closing my account. I seem to be constantly banging my head against a wall & getting nowhere.

I ordered goods to be delivered to a shop as l was away. You delivered to the shop did not send me a code to get the parcel. Rang an 0844 number which is more than normal rates was given a code. This code did not match the parcel so wasted journey to shop. Ran again 0844 number now am given an 0845 number again not normal rates to try to get the code to get my parcel. If this does not work will not be shopping with K and Co ever again. Cost too much in Phone Calls and wastes a lot of my valuable time