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Jumpflex Trampolines Reviews | Read Customer Reviews of jumpflex.com

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Events & Entertainment
Children's Entertainment
Jumpflex Trampolines

Jumpflex TrampolinesReviews of jumpflex.com

4.7805 reviews
Children's Entertainment

Jumpflex Trampolines4.7

Reviews805 About Contact

Overall score

4.7 out of 5

Excellent

Average of 805 reviews

Distribution

5★88%
4★5%
3★2%
2★1%
1★4%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 305-7238
jumpflex.com
[email protected]

About Jumpflex Trampolines

Shop TrampolinesShop Accessories Contact Us Find us on Facebook Find us on Instagram About Jumpflex Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play.Play for life!

Jumpflex Trampolines (jumpflex.com) has 805 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: jumpflex.com
Website: jumpflex.com
Category: Children's Entertainment
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 37% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Jumpflex Trampolines reviews

805 approved reviews, newest moderated first

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DanS
Dec 31, 2021
Great product
Great product, which was damaged in a wind-storm - no fault of Jumpflex. Their replacement parts were easy to order, affordable, and quick shipping. Love it!
Report
daniel D.
Dec 31, 2021
Still waiting on pieces
Still waiting on pieces
Response from Jumpflex TrampolinesFeb 18, 2022
Hi Daniel, Thanks for taking the time to leave us a review. Sorry to hear that you are still waiting on parts in your order. I can see that the parts you are waiting on are currently on backorder and have been allocated to our next shipment that was unfortunately delayed due to the current pandemic. We hope to get this to you as soon as the container arrives. Apologies for the delay and for any inconvenience this may have caused. If you have any further questions, please do not hesitate to flick us an email - [email protected] Warm Regards, Renee Jumpflex™ Customer Support
Report
Katie W.
Dec 31, 2021
Christmas gift
We ordered a week before Christmas and it arrived the day before! Wonderful instructions! Great quality!
Response from Jumpflex TrampolinesJan 24, 2022
Hi Katie, Thanks for taking the time to leave us a review. Great to hear that you received your trampoline in time for Christmas and you found our trampoline easy to assemble. Hope you had a lovely Christmas & a Happy New Year! Warm Regards, Renee Jumpflex™ Customer Support
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Suzanne M S.
Dec 31, 2021
Great trampoline
Great trampoline! I was missing a spring and customer service responded quickly to send out a replacement. I ordered the sun-shade as well which makes me feel even better because trampolines can get hot sitting in the sun all day.
Response from Jumpflex TrampolinesFeb 18, 2022
Hi Suzanne, Thanks for taking the time to leave us a review. Sorry to hear that you were missing a spring in your order, however, I'm pleased to hear that our customer service team was able to resolve this for you promptly by sending out a replacement. The Smartshade™ is a great must-have during the Summer months so you can enjoy your Jumpflex™ all year round! Warm Regards, Renee Jumpflex™ Customer Support
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Michael M.
Dec 30, 2021
Order was on time and quality was very…
Order was on time and quality was very good!
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Dave
Dec 30, 2021
good customer service
Had a warranty issue and it was quickly resolved. So far the boys the have enjoyed the product. Hope that the replacement piece last longer this time.
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D. B.
Dec 30, 2021
My Grandchildren love it!
My Grandchildren love it! They are 9 and 3. They have had such fun on it with their cousins. Even the adults are having fun with it. It is the safest and best built trampoline I have ever purchased!
Response from Jumpflex TrampolinesFeb 18, 2022
Hi Doris, Thanks for taking the time to leave us a review. We're pleased to hear that your grandchildren are enjoying their Jumpflex™ trampoline and the adults are have fun with the Jumpflex™ too! We appreciate the great feedback on the safeness of your Jumpflex™ - we're happy to have you on board the Jumpflex™ team! Warm Regards, Renee Jumpflex™ Customer Support
Report
Terry W.
Dec 30, 2021
Ordering my family our new trampoline…
Ordering my family our new trampoline was easy, shipping was fast and accurate. The 14’ is amazing and the kids love it. Equipment is sturdy and assembled easily with 2. Looking forward to the fun for the next couple years to come.
Response from Jumpflex TrampolinesJan 26, 2022
Hi Terry, Thanks for taking the time to leave us a review. I'm pleased to hear that you received swift delivery of your 14ft trampolines and your family is loving the quality of their Jumpflex™ trampoline! Great to hear that you found the assembly easy - we appreciate the great feedback. We're happy to have you onboard the Jumpflex™ team with many more jumping years to come! Warm Regards, Renee Jumpflex™ Customer Support
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