Jumpflex TrampolinesShop TrampolinesShop Accessories Contact Us Find us on Facebook Find us on Instagram About Jumpflex Jumpflex Trampolines is on a mission to keep the world happy, healthy and bouncy. Jumpflex sells high-quality trampolines and fun accessories in the USA, United Kingdom, New Zealand, Australia and Canada that help families develop, grow and connect through outdoor play.Play for life!
Jumpflex Trampolines (jumpflex.com) has 805 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Children's Entertainment · Belgium, Wisconsin
Excellent
Children's Entertainment · New York, New York
Excellent
Children's Entertainment · New York, New York
Excellent
Children's Entertainment · Swanton
Excellent
805 approved reviews, newest moderated first
Erin C.
Trampoline arrived very quickly and it’s very high quality and easy to assemble.
Response from Jumpflex TrampolinesMar 25, 2022
Hey Erin, Thank you for your 5 star review. Im very happy that the process was very clear and easy for you. If you have any queries, please feel free to contact us on 866 305 72338 or you can email us at [email protected]. Kind regards Janna Long Jumpflex Customer Service Representative.
Julie L.
We received the trampoline and accessories as ordered. It is up and enjoyable to use. I was updated on the status of the shipment and when it arrived, I was notified.
Response from Jumpflex TrampolinesMar 25, 2022
Hi Julie, Thank you for your 5 star review. I'm pleased to hear your customer experience with us was fast and easy. Love to hear that your family is enjoying our Jumpflex trampoline. Please feel free to contact us anytime if you are needing assistance on 8663057238 or email us at [email protected] Kind regards, Janna Long Jumpflex Customer Service Representative.
Debbie C.
Customer Service is excellent. I worked with Renee and she is amazing! The trampoline is the best built trampoline I have ever seen. Would highly recommend this company! The only complaint I have is delivery and that was with FedEx. I did not receive my anchors and they never found them. Due to having bad storms in our area, I ordered them elsewhere. The company did end up shipping a 2nd order; however, I had already purchased anchors elsewhere. Again, I do not believe you will find a better trampoline anywhere and you cannot beat the customer service with JumpFlex!
Response from Jumpflex TrampolinesMar 25, 2022
Hi Debbie, Thank you for your 5 star review and kind words. Sorry to hear you have had a mishap with the delivery company. I'm glad to see you had this resolved and are now enjoying our Jumpflex trampoline. Please feel free to contact us when you need on 866 305 72338 or you can email us at [email protected]. Kind regards Janna Long Jumpflex Customer Service Representative.
B L.
Awesome product and fast delivery. My kids love it!
Response from Jumpflex TrampolinesMar 25, 2022
Hey Bryan, Thank you for your 5 star review. We love hearing that your kids are loving our products and Jumpflex trampoline. Please feel free to contact us if you are still needing some assistance on 866 3057238 or you can email us at [email protected] Kind regards, Janna Long Jumpflex Customer Service Representative.
Molly
Great product and great customer service. I damaged a part during install and they quickly shipped replacement. My kids love it and it is well made.
Response from Jumpflex TrampolinesMar 25, 2022
Hi Molly, Thank you so much for your 5 star review and very kind words. I'm happy to hear you enjoyed your customer service experience and got what you needed replaced and shipped out to you quickly. We love hearing that you love our product and love that your kids love using our products. Please feel free to contact us anytime if you need assistance on 8663057238 or email us on [email protected] Kind Regards, Janna Long Jumpflex Customer Service Representative.
Barbara T.
Am happy as of now i had 7 trampoline in 3 years i hope this is the last one i have to buy it's only one person jumping on it i will write back in 6 months too let you know if it's still holding on
Response from Jumpflex TrampolinesMar 25, 2022
Hi Barbara, Thank you for your 5 star review. Sorry to hear that you've had to replace so many trampolines in the past. I hope our Jumpflex trampoline is the perfect one for your family. We look forward to hearing from you in 6 months time. Please feel free to contact us if your need further assistance on 866 3057238 or [email protected] Kind Regards, Janna Long Jumpflex Customer Service Representative.
Cara C.
All parts were in the boxes, but was not neatly packed. Some parts were packaged nicely while others were not. For example, some of the poles were in 1 box neatly packaged while others of the same type were in a different box just laying in it. There were some scratches and missing paint on the black parts. But it is a trampoline and will be exposed to the elements and my kids. Overall I am satisfied. I put it together myself and it took me 2 evenings. It seems very sturdy, safe, and is nice looking
Response from Jumpflex TrampolinesMar 29, 2022
Hi Cara, Thanks for taking the time to leave us a review. We appreciate your honest feedback on your Jumpflex™ purchase and I'm sorry to hear that parts in your order were damaged in transit due to incorrect handling. Please reach out to our customer service team via email - [email protected] if you would like to discuss this further so we can arrange for some replacements to be sent out to you. Overall, I'm pleased to hear that you are happy with your Jumpflex™ purchase! Warm Regards, Renee Jumpflex™ Customer Support
Barbara N.
Customer service was amazing and such a breeze. I received the quickest response I’ve ever had from any company and they shipped out my item very quickly.
Response from Jumpflex TrampolinesMar 25, 2022
Hi Barbara, Thank you for your 5star review and kind words. Im happy to hear you had a great customer experience with us. Please feel feel free to contact us anytime if your have any queries or need assistance on 866 3057238 or email us at [email protected] Kind regards, Janna Long Jumpflex Customer Service Representative.