Jumpflex Trampolines Reviews | Read Customer Reviews of jumpflex.com

Jumpflex Trampolines Reviews | Read Customer Reviews of jumpflex.com

Jumpflex Trampolines reviews

805 approved reviews, newest moderated first

customer
Mar 30, 2022
House of Bounce
Our trampoline is awesome! It was delivered ahead of schedule, and was very simple to build. I had that sucker up in 2 hours! We got the 15’ version for “our 3 year old.” By that I mean for my wife and I, and our kid likes it too. We’ve already had a blast playing on it. Great build quality, great bounce, great product. 10/10
Response from Jumpflex TrampolinesMar 30, 2022
Hi Brandon, Thank you for your 5-star review and kind words. I’m happy to hear you had a great customer experience with us. We are happy to hear your family is enjoying our products. Please feel free to contact us anytime if you have any queries or need assistance on 866 3057238 or email us at [email protected] Kind regards, Janna Long Jumpflex Customer Service Representative.
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crfordy
Mar 30, 2022
My replacement cover
My replacement cover was ordered and came on time. I. really appreciate the quick service
Response from Jumpflex TrampolinesMar 30, 2022
Hi Crfordy, Thank you for your 5-star review. I’m happy to hear you had a great customer experience with us and that your replacement order shipping was fast. Please feel free to contact us anytime if you have any queries or need assistance on 866 3057238 or email us at [email protected] Kind regards, Janna Long Jumpflex Customer Service Representative.
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TedBrownhole
Mar 30, 2022
Easy to assemble & the kids love it
Easy to assemble & the kids love it. Supports adults just fine.
Response from Jumpflex TrampolinesMar 30, 2022
Hi Matt, Thanks for taking the time to leave us a review. Great to hear that your family is loving their Jumpflex™ trampoline and you found the assembly process quick and easy. Welcome to the Jumpflex™ team! Warm Regards, Renee Jumpflex™ Customer Support
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RT
Mar 30, 2022
Great customer service and fast…
Great customer service and fast shipping!
Response from Jumpflex TrampolinesMar 30, 2022
Hi Ricardo, Thanks for taking the time to leave us a review. I'm pleased to hear that you received great customer service and fast shipping. We hope you're enjoying your Jumpflex™ purchase! Warm Regards, Renee Jumpflex™ Customer Support
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Rod J.
Mar 29, 2022
Smooth and understanding staff
Smooth and understanding staff. Products arrived swiftly.
Response from Jumpflex TrampolinesMar 29, 2022
Hi Rod, Thank you for your 5-star review and kind words. I’m happy to hear you had a great customer service experience with us. I hope your family is enjoying their Jumpflex trampoline. Please feel free to contact us anytime if you have any queries or need assistance on 866 3057238 or email us at [email protected] Kind regards, Janna Long Jumpflex Customer Service Representative.
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jacob G.
Mar 29, 2022
I ordered a new safety net because our…
I ordered a new safety net because our old one the zipper broke. The ordering process was super easy and the new net showed up within a week. It looks to be the same quality as the original.
Response from Jumpflex TrampolinesMar 29, 2022
Thank you for your 5-star review. Sorry to hear about your zipper being broken, i'm happy to hear that claiming your warranty was a super easy process. Please feel free to contact us anytime if you have any queries or need assistance on 866 3057238 or email us at [email protected] Kind regards, Janna Long Jumpflex Customer Service Representative.
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Jessica E.
Mar 29, 2022
Came super fast
Came super fast! Easy to put together and very durable!!
Response from Jumpflex TrampolinesMar 29, 2022
Hi Jessica, Thank you for your 5-star review. I’m very happy to hear that you have had a great customer experience, also happy to hear that you received your order fast and it was easy to assemble, I hope that your family are enjoying the trampoline. Please feel free to contact us when you need on 0800 586735 or you can email us at [email protected] Kind regards Janna Long Jumpflex Customer Service Representative.
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Eric W.
Mar 28, 2022
Great trampoline! Great company!
We bought the 14’ trampoline for our 3 kids. Ages 14, 11, and 8. It has plenty of space for all 3 of them to jump and handles them easily. It is well constructed and relatively easy to put together. It took me and my 11 year old about 3.5 hours. We received the trampoline faster than the estimated delivery time which was great because it was a birthday present. I ordered the basketball hoop and one of the pieces broke on it within the first couple weeks. Customer service was terrific and they sent me a complete new hoop free of charge within days. I highly recommend Jumpflex!!!
Response from Jumpflex TrampolinesMar 29, 2022
Hi Eric, Thank you for your 5-star review and kind words. Sorry to hear that your Pro jam piece broke but we're happy we have had that replaced for you. I’m also pleased to hear you had a great customer experience with us. Please feel free to contact us anytime if you have any queries or need assistance on 866 3057238 or email us at [email protected] Kind regards, Janna Long Jumpflex Customer Service Representative.
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