Joyride HarnessReviews of joyrideharness.com

Avoid this company!! they do not reply to emails

Yes my dog harness got here safely. They're fixed to my dogs, we have been going for walks everyday. Love the leash for two dog at one time. Thank you again.

As reported in the reviews below, promises, promises, ending in a FedEx number, which has gone nowhere. Disturbing that this seems to follow a pattern. Here's my story: I ordered two harnesses on April 6, after some back and forth emails checking on sizing. They responded quickly to my questions and assured me that the right products would be soon on their way. On April 7, I received this update: "We wanted to send you this quick email to let you know that your order is indeed on the way! If you don't already have your tracking number yet, you'll have it in the next 3-4 business days. Hang in there, you'll have your order before you know it!" On April 11, I received this message: "Your order is on the way to you. Track your shipment to see the delivery status. Click here to track your order. If you have any questions about your order, just email us and we'll get back to you ASAP." The tracking number did go to Fed Ex, which stated that a shipping label was created and "the status will be updated when shipment begins to travel." It's April 16 and there has been no change in status and no response to my inquiry. Sometimes orders with other vendors take a day or two to get moving after a Fed Ex shipping label was created, but never anything like this. Joyride sends me advertising emails all the time, trying to get me to order more, but nothing more on my order. I really was looking forward to trying the harness on my two dogs, who are restless after the long winter and 30+ days of stay-at-home. Now I feel scammed. Should have known better than to purchase anything from a Facebook ad. And they are still advertising like crazy. NEVER AGAIN

I am in the same situation as the customer below. I placed an order on April 9, 2020 for a harness, leash and two seat belt harnesses. My husband and I have three dogs and are always looking for quality products for our pups. I received an email confirmation right away and then a notice that my order was at FedEx and it provided a FedEx tracking number but when I checked with FedEx on the status I was informed that only a ticket was generated but the product had never been dropped off at their facility. I too am contacting my credit card company and wish Joyride Harness would have responded to my email requests. I am extremely disappointing and don't want anyone else to experience the same issue.

DO NOT ORDER FROM THIS COMPANY!! They are nothing but a scam. They take your money, but DO NOT ship any product. WHAT A SHAME. Shame on FACEBOOK for letting them scam their clients. Sure, I ordered my merchandise on April 8. On April 11, YOUR COMPANY sent an email saying my order has SHIPPED. It is now 4 days later, and all I get is excuses from your online chat, and no response when I call or email. I was told YESTERDAY that Diane Hogan 870-543-9596 would get back with me no later than today. STILL NOTHING. SHIP MY ORDER OVERNIGHT AT YOUR EXPENSE OR REFUND MY MONEY IMMEDIATELY.

We love this harness & my dog seems very comfortable with it on. She rarely pulls anymore. One issue, the chest strap needs to be a buckle not Velcro, it would be a much safer Feeling. I worry about the Velcro coming loose.

We just went on our first walk with our new Joy Ride Harness. I love it! So much easier to get on than the old one. It fits better and my little escape artist immediately stopped pulling and trotted along nicely. I couldn't be happier.

My dog is much easier to handle with her new harness. It fits well and is well made. My only constructive criticism is that I wish the front strap was a buckle strap, like the one that goes under her chest. The Velcro strap that goes around the front of her chest gets full of hair and has to be cleaned every time I use it, otherwise, it comes undone while she’s wearing it.