Being a dog parent is one of the most rewarding things and we understand that fully because we are dog parents ourselves. Our relationship with our dogs is important and there’s no better way to strengthen that bond than through something we already do with them daily: Walks.That passion for our very own fur babies and helping other dog parents is what created Joyride Harness and forged our products.Today, we remain a tightknit family-ownedbusiness.🐶USA Owned & Operated
Joyride Harness (joyrideharness.com) has 3,958 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
joyrideharness.com
Website
joyrideharness.com
Category
Pet Stores
Listed on Five Star Index
2026
About these reviews
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The company replied to 27% of reviews.
Latest
Most recent review: October 2026.
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What a lifesaver! I rescued a dog from a hoarding situation. I had to buy a slow feeder bowl to keep her from wolfing down food and throwing up.Also she wasn’t used to walking and pulled on her collar. I was afraid of damaging her trachea.She is very stubborn.With the harness, there is no pressure on her neck and I can redirect with the handle when necessary. It is also incredibly easy to put on and take off! I love it! She is a three year old Shitzu /pug mix.Only 15 lbs. The small is a little big on her but I‘m sure she‘ll put on some weight.Many thanks from Deb and Millie!
SM
Suzanne M.
Buyer Beware
*Edit: I spoke with a customer service rep, and they agreed to accept the harness for return-without the original tags. The return shipping is roughly $7. I’ll update with more info after I send it back. I’m glad they seem willing to work with me.
This harness cost more than I would normally spend, but it said “no pull” and it was the best harness “guaranteed.” My terrier is 11 pounds, and she pulls. When I walked her today with the harness, she choked herself so severely, I am genuinely concerned about possible damage to her trachea. It’s been hours since our walk and she is still obviously affected by the pressure from the harness. I’m a licensed veterinary technician, and I would not recommend this harness for small dogs that pull-tracheal collapse is a serious condition, and I feel terrible that I trusted this company, and their product affected my baby so negatively. It’s also not a sizing issue, as I used her weight, in addition to her measurements. The buckle and straps are enormous. The harness has been used once-and will never be used again, but I can’t return it, because I didn’t leave the hang tag on “the last harness I would ever need-guaranteed.”
JH
Jeffrey H.
Extremely dissatisfied!
I ordered a harness for my Great Dane on May 15th. Even paid for expedited shipping because I was moving. I got the order in on the 20th. When I got home the package that arrived was 2 Velcro patches for a service dog vest not the harness. And the tracking they sent showed delivered. So I know that’s what came vs. the harness. No big deal right? Warehouses sometimes pick the wrong items. So I called...or attempted and had to use their chat. The girl told me it would be 48 hours for them to review the situation and they would get back to me. Well here we are June 1st and nothing. I contacted them again today and again you have to use their chat feature and the guy gave me a generic “we’ll get back to you in 24-48 hours”. This is fraudulent what they are doing. All I want is the harness I ordered or refund my money. My next call is to the States Attorney General and the BBB.
Response from Joyride HarnessJun 9, 2021
We are a small team and we get to issues as they come in. I can see many emails and replies have been made to you. Our team member did advise we would reship the harness out to you and acknowledged and apologized about the error. As soon a tracking number can be provided for the reshipment it will be emailed to you.
RF
Ray F.
A Great Harness
My 12 year old Pickenese Sophie passed recently. We have since purchased 2 male Cavalier Saint Charles Spaniel puppies we named Bo & Ty. I have just purchased the Joyride harness size Small and another seat belt strap so I could get the same one I already have from Sophie so both boys will have the same design harness. I really like the Joyride harness and never even thought of buying any other. It will be a while before the boys can fit into them but I really like the Joyride.
Response from Joyride HarnessMay 27, 2021
We are so very sorry to hear about Sophie, Sending you our condolences. We are so happy that you have added to your family. And very grateful for your kind words and support. Please let us know if there is anything we can do for you.
DA
Dazzled
Great harness but..........
Great harness, VERY well made but...... The small harness has the same size belly strap and buckle as the extra large. It dug into the armpits of my 13 and 15 pound dog no matter how I adjusted it. They charged me $7.95 to return and I think they are also going to charge me a "restocking fee". It you have a large dog this will work, but if you have a small or medium dog your going to have the same issue I did.
UPDATE: The company was true to their word and gave me a full refund. Like I said, this is a very well made and sturdy harness and now that you have the clip and strap sizes you can make an informed decision about what will be right for your dog.
Response from Joyride HarnessMay 27, 2021
I am very sorry for your experience Cheryl Pianko. I personally use the harness for my three small dogs. Sizes 15-19 lbs They all wear the size small and do not have this same issue. It sounds like the fit was a little to tight and needed to be adjusted. The straps are not the same. They all adjust to the sizes from XS to XXL its almost impossible to have the same strap sizes. The pictures you sent us show it is all the way to the tightest setting. Maybe a different size could have been purchased and the fit would have been better. I will reach out to our team to see about getting the fees waived for you. I know you said per your original email "Not a dealbreaker" If you want to process a return. Please email us with the tracking number for the return Help@joyrideharness once the return is processed.** And the buckle size does scale and comes in 3 different sizes according to the chart below if needed for reference:
XS: clip is 1.5” with 1” strap
S-M: clip is 2” with 1.5” strap
L-XXL: clip is 2.5” with 2” strap
BS
Bonnie S.
This is the easiest harness to put on…
This is the easiest harness to put on and off our dogs. I've had our first harness for 2 yrs and it still looks new. Now that we have 2 more puppies that's the only harness we will use.
Response from Joyride HarnessMay 22, 2021
Thank you for taking the time to review and sharing your experience with us. We are so happy your family is growing. And you are using the harnesses for your puppies as well. We wish you the very best and thank you for being part of the Joyride Family.
CS
Christina S.
Extemely sturdy and great quality
Joyride Harness look great, are very durable and even better, are very secure!! Took it for my dog when we went camping. Held up great! Only harness we use now!!
Response from Joyride HarnessMay 22, 2021
We are so happy your pup is safe and secure. Please feel free to share puppy pics on our Facebook page. Thanks again for all your Pawsitive feedback. Wishing you the best on all future adventures.
HL
HLC
Update on the Joyride/Puglife Harness…
Update on the Joyride/Puglife Harness problems. Seems that their 'shipping partner' is "JET E-COMMERCE LOGISTIC INC' which is a Chinese forwarding company which works directly with the post office to deliver international packages from China to the USA.
Joyride may say they're in California, but your harness is coming from China which is why it is going to take so long and you get the run around when you start asking where your package is. They prey on customers with their "giving back..." and "family business" front, meanwhile what you've really got is a Chinese company using a USA home address as a front. Just Google "JET E-COMMERCE LOGISTIC INC" and you can get all the facts in just a click.
Response from Joyride HarnessMay 22, 2021
100% transparency is a value our company carries so we're happy to address things for you. Firstly, Joyride Harness is indeed a family-owned and operated business out of Los Angeles, California. Like most companies you may be familiar with, we research and develop our products in house and send off to manufacturers in China - which, too, are tested and revamped accordingly to meet our requirements in quality. We have several warehouses that we ship from, our main warehouse being in Carson, California. However, with the high volume of international orders we receive, it was in the best logistical sense to place a warehouse overseas for those shipments. Available stock of each product is also a factor. This is a common practice with companies, and in no way does it devalue the quality of the product.