Joyous is a Public Benefit Corporation specializing in providing at-home microdose ketamine treatment to empower patients facing a spectrum of mental health challenges, including anxiety, depression, PTSD, OCD, and more. We've successfully treated over 85,000 patients struggling with mental health. Our treatment is based in decades of ketamine therapy research and we're dedicated to making this treatment as accessible and safe as possible for patients who truly need it. Our treatment subscription plans start as low as $129/month and include: A 30-day supply of prescription medication, as needed All telehealth provider appointments Treatment courses and guided meditations Access to our Be Joyous patient platform with a supportive community and treatment resources As the most affordable ketamine treatment company, and pioneers of microdose ketamine therapy, we prioritize affordability without compromising quality. Learn more about Joyous treatment and how to become a patient today. Learn About Joyous Treatment
Joyous - Low-Dose Ketamine Treatment (joyous.team) has 1,952 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
joyous.team
Website
joyous.team
Category
Mental Health
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 33% of reviews.
Latest
Most recent review: October 2026.
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Response from Joyous - Low-Dose Ketamine TreatmentApr 24, 2024
Hi, thank you for the four star review. If you would like to share further details about your experience so we can improve our services, please feel free to go into detail here https://www.joyous.team/joyous-experience. ~Best, Joyous Team
SA
Sara
Life Changing - Don’t wait
I was in a state of profound burnout and depression when I found joyous. I have struggled with depression for over a decade and tried many interventions, often left feeling dulled rather than better. When I found joyous I was unable to work anymore, I’m self employed and love what I do, but I was miserable. I dreaded every day, I felt so foggy I couldn’t perform well, so I took time off. A few months later I realized time off wasn’t enough, I wasn’t improving, I was exhausted constantly, living in a haze, unable to enjoy anything I used to, I was a shell of my former self. I was thrilled with how simple and accessible joyous made the process for me, I had to wait only a week for my first appointment, and received my prescription within 5 days. The day after my first dose I woke up feeling lighter, I was able to get out of bed. My thoughts were no longer attacking me, swirling in my head. There was a quiet that helped me to hope again. When I found the right dose for me, I began to get excited about work again. I was motivated, hopeful, and happy. I could laugh, I found humor again, I didn’t feel heavy, I was sleeping a healthy amount, and I fell back into my hobbies like i did when I was a child, fully immersed and enjoying my daily experiences. I found when stressful events happened, I was more resilient, I had a less intense physical response, I recovered more quickly, and didn’t lose days at a time to rumination. 6 months later I began extending the time between doses and now at 7 months I only take it on harder days, and find that those have been weeks apart now. I never thought I would get here, but I not only feel the medication changed my life, but that I don’t need to be on it for the rest of my life to feel like me again. Coming off wasn’t even intentional, I just found myself not needing it anymore, and not remembering to do so because I was happy, and busy living. If you are thinking about trying it, do it. Don’t wait, don’t put it off, I wish I had access to this years ago.
Response from Joyous - Low-Dose Ketamine TreatmentApr 23, 2024
Thank you for sharing your heartfelt and inspiring journey. It’s deeply moving to hear how transformative your experience has been. We're committed to making our services simple, accessible, and effective, and your story is a powerful testament to this. It’s wonderful to know that you’ve rediscovered joy and resilience in your life. Thank you again for sharing your path to wellness, and for your encouragement to others who might be in similar situations. Wishing you continued happiness and health! ~Best, Joyous Team
RN
RUTH N.
Great product
Great product. Attentive & knowledgeable staff.
Response from Joyous - Low-Dose Ketamine TreatmentApr 23, 2024
Thank you so much for your kind words! We're thrilled to hear about your positive experience. Our staff strives to provide knowledgeable and attentive support to all our customers. If there’s anything else we can do for you, please let us know. ~Best, Joyous Team
MD
Michael D.
No More Pills
I never thought I would find help until I found this company.
The team makes you feel like the care
Response from Joyous - Low-Dose Ketamine TreatmentApr 23, 2024
Thank you for taking the time to leave a review! We're so glad that you feel supported by our team. We're here to support you every step of the way. Thank you for trusting us with your journey! ~Best, Joyous Team
JB
Jill B.
I love this treatment
I love this treatment. I suffer with major depression and anxiety and feel great after being with joyous for a few months. If you're patient and follow the prescription, it may help you as much as it helped me. I think the slow process really helped.. easing into this slowly. Meditation was really big for me and helped tremendously.
Response from Joyous - Low-Dose Ketamine TreatmentApr 23, 2024
Thank you so much for sharing your experience with us! We're truly heartened to hear how has you have been able to manage your depression and anxiety. It's wonderful to know that the gradual approach and the inclusion of meditation have been beneficial for you. Your journey is inspiring, and it's a powerful reminder of the positive changes that can come with patience and perseverance. We appreciate you taking the time to write this review and are so grateful to have been a part of your progress. Wishing you continued wellness and joy on your journey! ~Best, Joyous Team
NW
Nathan W.
Can't say enough positive things!
The care team is very supportive, the medication is highly effective, and the ease of transitioning into and out of the subscription is seamless. Greatly appreciative to the entire team for making this such a wonderful experience.
Response from Joyous - Low-Dose Ketamine TreatmentApr 23, 2024
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our care team, and that you've found the medication effective and the subscription process seamless. We strive to provide excellent service and meaningful support. Your appreciation means the world to our team. Thank you for taking the time to share your experience! ~Best, Joyous Team
RW
Rebecca W.
Very disappointed
Very disappointed, they have no way of actually talking to someone once they get you in with a zoom call. Been trying to cancel and no response, yet they text you constantly every day. Would not recommend. Contacting BBB after work today.
Response from Joyous - Low-Dose Ketamine TreatmentApr 22, 2024
Thank you for taking the time to share your feedback. We're truly sorry to hear about your disappointing experience and the frustration it has caused. We want to ensure that your concerns are addressed promptly and thoroughly. So we have sent a request for you to provide your info so we can learn more and resolve anything needed. If your requests were sent over the weekend, please note the Care Team is available to process requests Monday to Friday from 9am-5pm PST. Your feedback is crucial for us to improve our services, and we appreciate you bringing these issues to our attention. ~Best, Joyous Team
RC
Ron C.
This company feels like an online scam…
This company feels like an online scam to be honest.
I set an appointment with their RN - after getting many automated texts about it. The RN showed up 25 minutes late to a zoom Telehealth appointment and when I said that it wasn’t great as I had to be at work the RN told me “you are starting off on the wrong foot sir” and then told me I should treat an online appointment like the Doctor’s office and expect to wait 30 minutes in a waiting room. Mind you this appointment was at 6:15am.
I informed the RN that as this appointment was for and regarding my mental health I absolutely did not feel comfortable with his tone or response and I would reschedule.
I sent a text to the company and they said we will look into and please reschedule. They never again followed up or responded to multiple texts from me asking if they were able to address or if there was anyone there I could speak to.
Then I did reschedule and the second RN was great and attentive - though to be honest didn’t really feel like she had any real knowledge of the therapy but was there to push people through. After the appointment she said I would get a follow up email or text about how to go forward. I never received that despite several texts inquiring into.
What I have received is at least 4-6 texts a day saying I missed my first appointment and to please reschedule. Even when I responded saying I had rescheduled and to please stop sending texts about rescheduling I am still getting these automated texts.
This company has not actually responded to one text about my concerns, about going forward or about getting repeated outdated communication about things I have already done.
What it seems like is an online company that is outsourcing their RN’s with no actual customer service or employees addressing potential patient issues or concerns. Essentially a place to make money on what is actually a very delicate and dangerous therapy without attention (though with attention I have two friends working with a different company who say ketamine therapy has made a huge difference for them).
I would be very careful and wary of them.
Response from Joyous - Low-Dose Ketamine TreatmentApr 22, 2024
Thank you for sharing your experience, and we sincerely apologize for the difficulties you encountered. It's clear we fell short in delivering the attentive service. We are taking your feedback seriously and are reviewing our communication and scheduling processes to ensure they meet our standards for timeliness and empathy.
It's encouraging to hear that your second appointment was more positive, but it's unacceptable that the follow-up and ongoing communication did not meet expectations. We are addressing this internally to prevent future occurrences. We would appreciate the opportunity to discuss this further with you to better understand. Please reach out to us directly at https://www.joyous.team/joyous-experience, and we will ensure your concerns are heard and addressed promptly.
Thank you again for your feedback. It is crucial in helping us improve and ensure that we provide a supportive and effective service. ~Best, Joyous Team