Tresia A. S.
Terrible customer service and you can…
Terrible customer service and you can never reach a person.It is AI chat/text followed by overseas text/email support ONLY. First they left me in waiting room and provider was no show. When I hit the nurse practitioner on the line.It was fine but I had a follow-up question before starting?And I couldn't get that answered. After several times of not being able to connect with someone on the phone I canceled the service and got charged two hundred fifty dollars of a cancellation fee.
Response from Joyous - Low-Dose Ketamine TreatmentSep 3, 2026
Hi Tresia, we're glad we were able to sort this out with you, and thank you for your patience. It means a lot that you gave us the chance to make it right. – The Joyous Care Team



