Join PomegranateReviews of joinpomegranate.com

Pomegranate is a scam and employs fraudulent business practices. They accept the $75 fee and then deny based on items that are easily assessed beforehand. Furthermore, they don't tell you beforehand what would be denied. They are a scam. Do not trust them! If you want to lose $75, go and try it!

Pom declined to provide an itemized receipt to even determine if it was eligible for FSA reimbursement. Further, Pom has disclosed PHI in a public Reddit forum and has been slow to respond to accountability requests regarding malware on their website.

Ordered two vials of Terzepatide. Followed all the rules carefully. But the first two injections burned like crazy! I went to a nurse for the third one and again, I shouted out in pain. Not wanting to continue like this, I went to a local doctor who injected me with their Terzep and like magic, no pain! When I tried to get a refund from Pom, they told me tough luck, they don't do refunds. Beware and do your research first. And don’t buy more than a single vial to start.

I never got past trying to schedule. I scheduled an appt for 8:05…THEN the app asked for my time zone. I assumed it was just putting my 8:05 appt in my calendar. I went to bed woke up and my appt said 10:05. Oops, I couldnt do that. I contacted the provider who tried to change it but couldn’t and had me call their office number. The woman on the phone tells me I have to pay $50!!!! I calmly explained what happened and if she repeated to me ‘according to the terms of the agreement’ one more time….i appealed to her humanity which she had none. Do NOT use these people. What a joke. I’ll be contacting my bank to get back my original $75 as well because they didn’t provide any service. EDIT: These people refused to help me fix their problem then had the balls to charge me an additional $50 for a 'no show'.

Would give zero stars. Signed up as a new client, went through their intake questionnaire and submitted my $75 new patient consultation fee only to be taken back to the beginning of the intake form. I completed the form again and again was asked for the $75 fee. I was unable to schedule the appointment without submitting payment and assumed that the original payment submission must not have processed as their site is not the most straightforward to navigate. Whe I checked my credit card, I saw two charges pending for $75 and also saw I had been emailed two separate receipts. Immediately I reached out their customer service email referenced in the receipt and explained that the site had errored while submitting my initial intake form and payment, and that in order to book my consultation it prompted me to complete the process again. They acknowledged that they received two payments 3 minutes apart and that while they could apply the overpayment to future medication charges (that I have not been approved for since the earliest available appointment with any provider is over a week out) but that any “refund” would be charged a 5% processing fee. I explained that this was not a refund because I was charged twice for the same service in error by their site timeout. And that since she confirmed she could see this on her end, I was confused why I would be responsible for their website’s glitch as a new client. Her response was simply to tell me she apologized for the frustration and confusion and that the 5% fee was only in the event I wanted my $75 duplicate charge refunded back but that I could also apply the credit to medication fees. Her response was to simply restate her previous offer, which is completely unacceptable for an error that was due to their system. I told her I would be disputing the transaction since it was unacceptable to hold the duplicate payment in lieu of future charges I have not even been approved for. If this is the first interaction with new clients, it leaves me with zero confidence in the integrity of the company or their services, or their ability to effectively manage their own site and platform for future communications and transactions. I will not be moving forward with this company. You get what you pay for.

Package got sent to the wrong address. The process was to file a claim and wait until I get an answer from UPS. When I asked if they can refund or send a replacement to the correct address they said no. I wouldn’t recommend this place. One star because in the last company I used, they were able to fix a shipping issue without going through a major hassle of filing a claim. They immediately resolved it day of and can get a response in 24 hours. I sent multiple communication when I realized the mediation was getting sent to the wrong address but I didn’t get an answer until I called them. Just lost 900 on medication and I can’t even get a refill until the case is resolved from UPS.

Pomegranate charged me $75 for a "doctor health review". I never received this health review and received no further contact from Pomegranate, despite repeated emails.

I’m giving a 1 star because the process to get the meds was quick. However I’m currently on week 2 and my hunger is back with a vengeance. I was on life RX 2.5 at 15mg and I lost 16 pounds in 5 weeks. I’m currently on week 2 of Pom at 4.5 40mg and I’m gaining weight, My hair is falling out and I’m getting huge red itchy whelps at the injection site. I’m only injecting 15mg as the dosage is a lot higher and I wanted to give my body time before increasing. Well during the first week all my hunger came back instantly. I’m eating more then before. So when I started week 2 I decided to inject 30mg. That did not do anything. I’m convinced this is full of anything but Tirzepatide. I was trying ti be frugal by switching but I obviously screwed myself because my 3 week supply is going in the trash. Thanks Pom for making me throw away almost $400 on trash. As a single mom of 4 kids and 2 jobs, I don’t have the time to work out and I damn sure cat afford to throw away my money. Do your self a favor and don’t waste your money on POMEGRANATE.