Midi HealthReviews of joinmidi.com

The first appointment went so fast that I knew something was not right. She then prescribed me medication and puts on the script for weight loss. I have diabetes and she says I have pre diabetes. I have been diagnosed with Type II and I am keeping it controlled but I still take diabetic medication daily. When the pharmacy received the script they said she put the wrong ICD code on it. I had a coupon for out of pocket $5. She would not change the ICD code because “she is not my pcp”!!!! Not hardly. Hard to communicate day after day and then entire week trying to communicate with her. It was a nightmare. Text message after message and you get an answer back 2-3 days later. I would not recommend. Back and forth with pharmacy and with her was aggravated let alone going through menopause. Ughh

I was miserable with my symptoms. Every doctor told me this is “normal” and there is “nothing to do”. I felt heard and like someone wanted to actually help me.

Midi has changed my life. Regular primary care providers never addressed and even dismissed symptoms of menopause and weight loss struggles. Midi has been so essential in me feeling healthier and overall happier with myself.

So frustrated with my initial experience. I was hoping that I would have a positive experience with my first visit, but sadly the tech support that midi has set up didn't make that happen. The Telehealth visit ended before it even started. The clinician appeared as though she was joining the visit, and then ended the meeting before we even spoke. I didn't receive an email or phone call with explanation or follow up. Instead I got an automated email saying that they 'were sorry I wasn't able to make the visit' and to reschedule. This was not a very good first impression of a company that claims to provide personalized care to their patients.

I had the consult this morning and I was disappointed for several reasons: 1. The clinician who met with me was a nurse and not a physician, the initial consult is only 30 mins and since Midi is not in my network the cost for me is $250 2. I could tell she was following a script for basic care and not listening to the history and the context I provided 3. I felt that she did not look at my concerns that I documented in the pre-visit survey and that she only read it during the consult, my expectation was that the reason why they had the pre-visit survey was to find out your history and what your concerns are – they even asked for the top 2 concerns that I wanted to address in the consult 4. She immediately went into HRT even though I indicated in the pre-consult survey that I wanted to know all the options and not just HRT 5. At the end of the consult it asked for my rating and I provided a 1star rating (bad) it should have gone to the post–consult survey but it immediately closed me out saying that the survey is closed -weird? Makes me wonder if they don’t want any negative feedback. Most of the information that was given was something my primary care doctor provided my 2 years ago, I was hoping for a physician who really knew about menopause and could troubleshoot what was really happening to me now. What I felt was just someone reading off a script as a protocol for care. It was very disappointing. The nurse was very nice and it was in no way her fault as she was only following their process and when I let her know the feedback I told her that as well. I do intend to provide feedback on their website and to also dispute their $250 charge for a 30-minute consult as I felt that the expertise was not there at all.

My Primary care Dr referred me to this company. They are user friendly and very professional. They base their prescriptions on testing rather than the generic "one size fits all" approach that I've experienced elsewhere. You get face time via zoom with a medical care provider and best of all, they take insurance. I love my experience so far.

It's a scam. They tell you your insurance is in network, Anthem Blue Shield PPO. Then I got a bill stating that it's out of network $280.00 invoice.

A women going through such a life altering change, with her body can be scary. Shannon, who was the NP that welcomed me to MidiHealth, was knowledgeable, understanding, and compassionate. She made me feel heard and made sure I was prepared with all the information I needed to begin my journey. She restored my hope and gave me something to look forward to…feeling like myself again!