customer
They have been great
They have been great! very thourourh
Response from Fridays HealthNov 15, 2024
Thank you for the kind words :) we're honored to be on this journey with you!

At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Personal Care · Costa Mesa, California
Excellent

Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent

Personal Care · Los Angeles, California
Excellent
4,428 approved reviews, newest moderated first
customer
They have been great! very thourourh
Response from Fridays HealthNov 15, 2024
Thank you for the kind words :) we're honored to be on this journey with you!
Bindy
Join Fridays has a great team. In the last few months that I have received service I have received excellent customer service. I am updated on their services, I receive quick replies to my questions and just wonderful on going support. There Doctors have great bedside manner and answer all of my concerns. Plus their pricing for my medication and care is affordable. Overall they are exceptional.
Response from Fridays HealthNov 14, 2024
Thank you for sharing your experience! We’re delighted to hear that our team’s support, quick responses, and bedside manner have made a difference for you. We're here to provide affordable, quality care every step of the way. Thanks for being part of Fridays!
Kproietti
Started out ok, but then got very confusing, switching meds and pharmacy and cost went up. Cancelled today. Not worth it IMHO
Response from Fridays HealthNov 12, 2024
We’re sorry to hear about your experience and appreciate your feedback. We strive to make our process as seamless and transparent as possible, but it sounds like we fell short for you, and we apologize for any confusion you encountered with medication, pharmacy changes, or costs. If you’re open to it, we’d love the chance to discuss your experience further and explore how we can improve. Please feel free to reach out to our support team at [email protected] so we can help clarify any issues and address your concerns. Thank you again for sharing your experience; it’s feedback like yours that helps us continue to improve.
Rebecca I.
I am at the end of my 4th month with Fridays, I am currently taking Tirzepatide. I've had plenty of hiccups with Fridays, back and forth emails to customer support to address issues regarding billing and receiving my medication on time. I was very patient, wasn't sweating the small stuff, until this past month when my medication was supposed to be dosed at 7.5mg (and I'm coming up this week for a renewal that's supposed to be dosed at 10mg), however I received 6.37 last month after being on 5mg, and my new prescription is going to be 8.5?? Not to mentioned, with this new "mixture" of Tirzepatide+Glycine, I was hungry all month and I gained 2 lbs. I don't need to pay to gain weight, I can do that on my own?? This is no coincidence. The medication had zero affect. Very disappointed. I am definitely not going to renew my prescription with Join Fridays, I plan on heading over to Lavender Sky Health.
Response from Fridays HealthNov 12, 2024
Thank you for taking the time to share your experience with us. We're sorry to hear that you’ve faced challenges with your medication and dosing process. Our goal is always to ensure a seamless and effective treatment experience for every patient, and it's clear we missed the mark here. Regarding your prescription adjustments, we understand how important it is for you to have a consistent and effective treatment. Our medical team closely monitors dosing to align with clinical protocols, though we realize changes can be frustrating, especially when you’re dedicated to seeing results. We’re committed to addressing your feedback and finding ways to improve. If you’d like to discuss your experience in more detail, please reach out to [email protected]. We’d be grateful for the opportunity to understand your concerns better and provide any support we can at this time. Thank you for your patience and for giving us the chance to improve.
Shauna G.
When I joined back in May, the program seemed great. As the months progressed, the physicians were horrible. They would rush me off calls, not listen to my concerns and one provider told me just quit since I wasn’t seeing the results I wanted. They weren’t forthcoming with the Tirzepatide I was taking, they kept switching my pharmacy and they downgraded my dose and didn’t even notify me of why. I would give them 0 stars if I could. I don’t recommend AT ALL!
Response from Fridays HealthNov 12, 2024
Thank you for sharing your experience, and we're truly sorry to hear that it was not what you expected. Our goal at Fridays is to provide supportive, attentive, and high-quality care, so it's disappointing to hear that we fell short in meeting these standards. We take feedback like yours seriously and want to address the issues you raised. Ensuring clear communication about medication and treatment plans is essential to us, and it’s never our intention to make you feel unheard or rushed. Additionally, consistency in pharmacy services and transparent communication about dosing changes are things we continually work to improve, especially in response to the challenges in medication supply. If you’re open to it, we’d appreciate the opportunity to discuss your experience directly to better understand where we went wrong and explore how we can make it right. Please feel free to reach out to us at [email protected] with your details, and we’ll prioritize connecting you with a senior member of our team. Thank you for your feedback, and we hope to improve based on it.
Unhappy C.
The “DR” visits are a joke. They don’t even give you time to answer because they only have 15 mins. This is nothing but a meat grinder business to take your money and call it health care. All they want is your money
Response from Fridays HealthNov 11, 2024
Thank you for sharing your feedback. We’re truly sorry to hear that you felt rushed during your visit, as we’re committed to providing a supportive, high-quality care experience. Our goal is to create a safe space for everyone to discuss their health openly, and we understand that time is a critical part of that. We’re always looking for ways to improve, so if there’s anything specific you’d like us to know or any concerns you’d like to address, please don’t hesitate to reach out to our support team at [email protected]. We’re here to ensure our services meet your needs, and your input helps us work toward that goal.
Master fit interiors and E.
very good for your health
Response from Fridays HealthNov 10, 2024
We're so glad to hear you’re benefiting from our services! Supporting health and wellness is our top priority.
Angela W.
I have enjoyed Fridays and the ease of getting my medication and I have referred other people to the site. With that being said, I had a second consultation on Monday and the nurse practitioner informed me of the change of compounding issue briefly but never mentioned that I needed to change to a higher level to get my meds. After an email I found that out which I tried to do on line and it said pending. I emailed again and again and no one could clarify why I wasn’t getting my medication and they were just repeating info they had already given me. No one had taken the time to read previous emails so it was very frustrating. Then I got a response from Rochelle 5 days later and many emails in between. She was the first one to look up what the issue was and to rectify it for me. I finally felt heard. Now I am in the new level and I’m getting my meds.
Response from Fridays HealthNov 10, 2024
Thank you for taking the time to share your experience. We're glad to hear you’re finding value in Fridays and appreciate your referrals! We apologize for the frustration caused by the recent communication gaps and for any confusion around your medication adjustments. It’s essential to us that each patient feels supported and informed, and we’re actively working on improving our processes to ensure your experience is consistently seamless. We’re pleased that Rochelle could resolve your issue and ensure you received the support you needed. Your feedback helps us identify where we need to grow, and we're grateful for your patience and continued trust in Fridays. Please don’t hesitate to reach out if you need anything further.