Fridays HealthReviews of joinfridays.com

⭐ 1 STAR — ABSOLUTELY TERRIBLE EXPERIENCE! STAY AWAY FROM FRIDAYS! This has been one of the worst experiences I have ever had with a healthcare subscription company. Fridays charged my account $359 even though I had already canceled my subscription. When I contacted them, they used their 72-hour cancellation policy to justify the charge. To make matters worse, now they are refusing to provide my medication. How can a company take hundreds of dollars from a customer and then refuse to provide the medication? Their customer service has been extremely disappointing, and I have had to involve my bank to dispute the charge. I feel completely disrespected and taken advantage of as a customer. A company dealing with people’s health and medications should demonstrate transparency, professionalism, and compassion. I STRONGLY RECOMMEND STAYING AWAY FROM FRIDAYS. BE VERY CAREFUL WITH THEIR AUTOMATIC CHARGES, CANCELLATION POLICIES, AND HOW THEY HANDLE MEDICATION ORDERS. I would give ZERO stars if I could!

Worst company ever!!! I was receiving medication through another company and decided to switch to Fridays to take advantage of the annual pricing! If I could turn back time and pay double I would!!! This is month 4 now and they can’t get my dosage right! Every month they reset me to a new user dosage and make me have a call with a provider who says, “yes you should be on a higher dose and let’s get that fixed!” Then they send the wrong dosage and we do it all over again and again! They always say they will escalate the issue but there is no escalation! I have never been contacted by anyone above the script fed customer service agents! Stay away from them unless you enjoy torture.

This company promises you one price and one offer for the life of your subscription, but when it comes time for renewal, all that changes. I was supposed to get the offer of buy three months and get the fourth free. I also had a special price for the six months that was supposed to be in place for the life of my subscription. But, my subscription is renewing after the three months with no fourth month. And the price went up by $200. I reached out to customer service and they told me that offers couldn't be "stacked" and that my price was my price. I told them the name of the person I spoke to when I orginally signed up and I also provided his phone number (I got all the information when he called me to offer me this price and offer). I also got very detailed with him about the offer (I asked A LOT of questions) to confirm I understood it correctly. He confirmed after all of my questions that I would be getting the special of buy three months and get the fourth free. He also confirmed that my price was "locked in". I am SO disappointed that this is how this company is doing business. I will be canceling my plan. I am sad because I was happy with my medication and I LOVE my dietician. She was awesome! But, I am not going to pay close to what I was paying with LillyDirect when I was a self-pay. I switched because I needed to save money on this medication. BEWARE OF THIS COMPANY!! IF YOU SIGN UP, SIGN UP KNOWING THAT YOUR PRICE WILL CHANGE EVEN AFTER YOU WERE TOLD IT WOULDN'T.

Good meds, Bad communication. I explained I didn't have a approved testing lab near me and to start my Tst shots I had to get a lab done before they would send meds. After talking to customer service and 2 video consults they finally sent a home test. I prepaid for 6 months and it took almost 2 months to get my first meds. I asked for a supervisor to review my account and extend my date from when labs were done. never a response. I had 2 video chats with video nurses that were suppose to be for testosterone visit and they weren't approved for tst treatment they were to talk about my GLP-1 instead. Which then had to reschedule for 4 days later to talk to approve doctor/nurse. My wife is also using Fridays never got the referral from me signing up with her code, and they switched her meds from NAD+ to B12 with out saying anything and when talking to customer service they sent new meds but sent b12 again. Probably won't continue with Fridays.

We started fridays in April and it did help losing pounds then we ordered again in July. After a month dollars got a bit tough for us and we decided that spending the money on this as it was a strain on the budget {we are retired} and we found out (as told by the guy in messages) "in doing so I will not be receiving the final month".(This because we canceled before the date to put in for the other medication, but if you do not do it they automatically send it..Check that policy also) we were told also "Refunds are not given for months unfulfilled" I had had other dealings with them as the dietician I conversed with did not follow through with her end in sending info. When I filled out info for the second term I was told I needed clearence from my Cardiologist (had heart valve replaced) and upon getting it there was no way to send the info so the guy in messages said "I just need to fill out the form again" so I did and was approved..something smells to me about this organization.. Oh and they just in September changed their policies. Make sure you read all of it.

I purchased the three-month membership on August 7, 2026 to try the service, but it took nearly a month to receive my first medication. My second refill has still not been delivered, and it has now been over a month. I contact the support team every day, but I am repeatedly told that they are following up with the clinical team. Despite these assurances, the situation remains unchanged, and my medication has not been delivered, even though I have been charged. I had expected a positive experience; however, I have found the process frustrating and would not recommend the service to others. I hope to receive my final two refills, but I do not plan to continue with Friday after this disappointing experience.

Problems every month. Always have to call support just to get them to process my order. They charge first and then don’t follow though

I have been with Fridays since about February. First 6 months or so went smooth. Since August I have received incorrect medicine and also received duplicate medicine not needed. Customer service is just ok on fridays part. Slow getting answers and frustrating. You will get prompted that its time to refill medicine and when you fill it out they will come back and tell you its not time to refil.