Matthew
JoinFridays has gone downhill
Was very pro JoinFridays since March, but customer service has gone way downhill in the past few months. They only send copy and paste replies after not even reading the original question. They just now have reduced the max doses they offer and didn't lower the prices. So you are now paying MORE for LESS medication. Such wild practices going on here.
Response from Fridays HealthOct 24, 2024
Thank you for sharing your feedback, and we’re sorry to hear about your recent experience with Fridays. We take your concerns seriously and want to address them. We apologize for any frustration you’ve had with our customer service. Your experience is important to us, and we will work to ensure that our responses are thoughtful and tailored to your specific needs moving forward. Regarding the changes to the medication offerings, we understand your concerns. Please know that we are continuously evaluating our services to provide the best care possible, and we appreciate your understanding as we navigate these adjustments. We’d love the opportunity to further assist you and address any specific concerns. Please reach out to us at [email protected] so we can work toward a solution.