Fridays Health Reviews | Read Customer Reviews of joinfridays.com

Fridays Health Reviews | Read Customer Reviews of joinfridays.com

Fridays Health reviews

4,428 approved reviews, newest moderated first

customer
Apr 15, 2026
I had nothing but trouble from this…
I had nothing but trouble from this company first the lab results never came back to them but I got them the next day and had to send them to the doctor personally because she wasn't able to get them from customer service then it took forever to get my prescription then when I did it never showed I got one in my portal so once it came time for a refill I had to go through hell to try to get it so I just gave up its to much work for me when im paying such a high rate and not to mention I didnt get all my prescriptions so im taking my business elsewhere
Response from Fridays HealthApr 15, 2026
Hi Travis, I’m really sorry for the lab mix-ups, portal issues, and delays that left you without refills. That’s frustrating, especially at a high price. We’re reviewing your case and where handoffs failed. Please email [email protected] so we can look into your prescriptions and work toward a solution. Kind Regards, Fridays Team
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C S.
Apr 15, 2026
This company sent me medication I…
This company sent me medication I didn’t order. I never completed their form because I didn’t want their meds but they took what information I had given and asked me for a pharmacy in text and by email numerous times. I never responded because I didn’t want their product or prescription. They then went ahead, charged my apple wallet, and sent me something I didn’t order. This company is a scam. Don’t order meds from them.
Response from Fridays HealthApr 15, 2026
Hi C S, I’m sorry you were charged and sent medication you didn’t intend to order. We’re escalating this for review right away. Please email [email protected] so we can investigate your account, review charges, and address any shipments. We want to resolve this quickly and respect your preferences. Kind Regards, Fridays Team
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Hannah F.
Apr 14, 2026
Good, but could use some improvement
I love Fridays! However I feel like the customer service could be better. Also, when I’m requesting a refill they always want to call and ask how many doses I have left and I have to confirm before they will proceed to fill my request. And the patient portal could be better with navigation. Other than that, I do love using Fridays and I feel like I will reach my goal soon.
Response from Fridays HealthMay 6, 2026
Hi Hannah, Thank you so much for your honest feedback and we truly appreciate your kind words about Fridays! We’re really happy to hear that you’re enjoying your experience overall and feeling confident about reaching your goal soon. That means a lot to us. We also appreciate you sharing your thoughts about customer service, refill confirmations, and the patient portal navigation. Your feedback is very helpful, and we completely understand how those steps can feel a bit repetitive or inconvenient at times. We’re always working on improving the experience to make things smoother and more seamless for you. Thank you again for choosing Fridays and for being part of our community, we’re grateful to have you with us and excited to support you on your journey! Kind Regards, Fridays Team
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Gisela H.
Apr 13, 2026
Customer Service is amazing
Anytime I need assistance or have a question, I always receive a prompt response and resolution, customer service is absolutely amazing!!
Response from Fridays HealthMay 6, 2026
Hi Gisela, Thank you so much for your wonderful feedback! We’re truly happy to hear that you consistently receive prompt responses and helpful resolutions. Providing amazing customer service is very important to us, and it means a lot to know that your experience reflects that. We really appreciate you taking the time to share this, and we’re grateful to have you with us! Kind Regards, JoinFridays Team
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Happy C.
Apr 12, 2026
Excellent service from the sales department
I got helped by Bryce white on Tuesday and he was fantastic, from the way he explained everything to the way he guided me through the intake I can definitely say he will go far some day if they really don't promote him then I guess they don't know the value they have thanks bryce
Response from Fridays HealthMay 6, 2026
Hi there, Thank you so much for your kind words and thoughtful feedback! We’re so happy to hear that Bryce provided such a great experience and made the intake process clear and supportive for you. We truly appreciate you taking the time to recognize his effort, feedback like this means a lot, and we’ll be sure to pass your message along to him. We’re glad you had such a positive experience, and we’re grateful to have you with us! Kind Regards, Fridays Team
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Laci B.
Apr 12, 2026
Terrible experience with customer…
Terrible experience with customer service. I wasted money on this service.
Response from Fridays HealthApr 15, 2026
Hi Laci, I’m sorry for the frustration with our customer service and that you feel you wasted money. We’re taking this seriously and looking into what happened. Please email [email protected] so we can review your account and work on next steps together. Kind Regards, Fridays Team
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customer
Apr 10, 2026
Terrible customer support
Terrible customer support. All responses seem to be generated by AI and not a human. I can’t get the answer to my question, ever.
Response from Fridays HealthApr 15, 2026
Hi Stacy, I’m sorry our replies felt automated and you couldn’t get a clear answer. We’re taking this seriously and will escalate your case for a closer review. Please email [email protected] so we can look into your question directly and get you a clear path forward. Kind Regards, Fridays Team
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Ashley L.
Apr 10, 2026
Not impressed at all
Not impressed at all. For my first month my prescription was never filled or shipped. I had to contact them in order for them to escalate the issue. I finally received the prescription nearly two weeks later. For my second month, I received daily emails for nearly 2 weeks stating that I needed to request a refill. I submitted the request for the prescription refill and submitted the required questionnaire. They DENIED the request saying I was requesting medication too soon even though I was 2 days away from completing my 4th injection AND they charged me. I again had to contact them. For some reason, they cancelled my subscription and said they were refunding me. I had to pay AGAIN in order to reactivate my account and get the prescription refilled. Now I’m looking at my bank account. They never refunded the amount they said they were refunding me so I was double charged. This company seems to be more of a headache than it is worth. I will be cancelling and going somewhere else.
Response from Fridays HealthApr 15, 2026
Hi, Please email [email protected] with your full name and the duplicate charges so we can investigate promptly and update you on any refund. We can also help cancel if that’s your choice. Kind Regards, Fridays Team
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