Fridays Health Reviews | Read Customer Reviews of joinfridays.com

Fridays Health Reviews | Read Customer Reviews of joinfridays.com

Fridays Health reviews

4,428 approved reviews, newest moderated first

Kenya
Apr 17, 2026
medication was stolen or lost by FedEx
My medication was stolen or lost by FedEx but Friday health went out of their way to make sure my medication was replaced and sent back out to me with no cost to me absolutely wonderful Thank you
Response from Fridays HealthMay 6, 2026
Hi Kenya, Thank you so much for your kind feedback! We’re really sorry to hear about the issue with your original shipment, but we’re so glad we were able to step in quickly and get your medication replaced and resent at no additional cost to you. We truly appreciate your patience throughout the process, and it means a lot to know you felt supported and taken care of. That’s exactly the experience we aim to provide. Thank you again for trusting us, we’re grateful to have you with us! Kind Regards, Fridays Team
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SMS
Apr 16, 2026
I had high hopes after reading reviews…
I had high hopes after reading reviews but my own experience has not been very positive. The website and app are NOT user friendly and while I think Help staff does try, the turn around time on Help responses are very lengthy and answers are not actually helpful most of the time. I attempted to reach out for a consult, but my “issue” was not included in the pre-set options therefore I had no was to actually get the assistance I needed. I will not be renewing when my current orders are complete.
Response from Fridays HealthApr 21, 2026
Hi SMS, we're truly sorry your experience with our platform and support hasn't met your expectations. It sounds incredibly frustrating, especially after reading other Fridays reviews. Your detailed feedback is important, and we're taking it seriously to improve. Please email us at [email protected] so we can look into your specific concerns. Thanks, Fridays Team
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Danielleie bonilla T.
Apr 16, 2026
there are to many errors and i have to…
there are to many errors and i have to call every month for them to fix it
Response from Fridays HealthApr 21, 2026
Hi there, Thank you for sharing your feedback. I’m really sorry to hear about your experience and the repeated errors you’ve encountered—having to call every month to get things fixed is understandably frustrating, and that’s not the level of service we aim to provide. We’d really like the opportunity to take a closer look at what’s been going wrong and work toward a more reliable solution for you. Your experience matters, and we want to make sure these issues are addressed properly moving forward. Please email us at [email protected] so we can look into your specific concerns. Sincerely, The Fridays Team
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BB
Apr 16, 2026
Quick to schedule an appointment
Quick to schedule an appointment. So many options for my virtual appointment. My provider listened to me. And through good conversation, we decided it was time for a dosage increase. My new prescription was written immediately and available in my dashboard for renewal. I just had to confirm that I wanted my prescription early. Easy!
Response from Fridays HealthMay 6, 2026
Hi Barb, Thank you so much for your beautiful feedback! We’re really glad to hear that scheduling was easy, you had great flexibility with your virtual appointment options, and that your provider took the time to truly listen to you. It’s great to know the conversation led to a clear plan that worked for you and that your updated prescription was quickly made available in your dashboard. We’re especially happy to hear the process felt smooth and simple for you, that’s exactly what we aim for. We truly appreciate you sharing your experience and are grateful to have you with us! Kind Regards, Fridays Team
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Jennifer F.
Apr 16, 2026
Shipping times are ridiculous don’t use Fridays.
Shipping times are ridiculous. Most companies do 1-2 days. Fridays is almost two weeks and they won’t do anything to expedite. I totally regret signing up with Fridays and wish I had chosen any company but Fridays. I’ll be canceling as soon as I get my meds and signing up with another one.
Response from Fridays HealthApr 16, 2026
Hi Jennifer, I’m sorry for the long shipping wait. We hear your frustration, especially without an expedited option. We’re reviewing what happened so we can improve and prevent this. Please email [email protected] with your order details so we can look into your case and discuss options, including cancellation if needed. -The Fridays Team
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nubia H.
Apr 15, 2026
He solicitado mi medicamento dos veces…
He solicitado mi medicamento dos veces y en las dos veces he tenido problemas, me comunico al servicio al cliente y tampoco son muy eficientes. Me gustaría que mejoraran esa parte para que fuera mejor calificar
Response from Fridays HealthApr 15, 2026
Hi Nubia, Lo siento mucho que hayas tenido esta experiencia, entiendo lo frustrante que es tener problemas en ambas ocasiones al solicitar tu medicamento y no recibir la atención adecuada del servicio al cliente. Te agradecemos por compartir tu comentario. Lo tomamos en cuenta para seguir mejorando nuestros procesos y tiempos de respuesta. Si aún necesitas ayuda para resolver tu pedido actual o cualquier asunto pendiente, puedes contactar al equipo de soporte al 484-715-9081 o al correo [email protected], y con gusto revisarán tu caso para ayudarte. Saludos cordiales, Equipo de Fridays
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customer
Apr 15, 2026
Siempre tardan 15 días en enviarme el…
Siempre tardan 15 días en enviarme el medicamento, siempre tengo problemas con que no me mandan el número de seguimiento, siempre hacen que me pase un shot de diferencia en semanas. Horrible servicio. Si no cambia en dos meses prefiero cambiar de compañía
Response from Fridays HealthApr 15, 2026
Hi Jennifer, Lamento mucho que hayas tenido esta experiencia — entiendo lo frustrante que es enfrentar retrasos constantes, la falta de información de seguimiento y cómo esto afecta tu tratamiento. Si aún no lo has hecho, te recomiendo contactar directamente al equipo de soporte al 484-715-9081 o al correo [email protected] para que puedan revisar tu caso, mejorar la comunicación sobre tus envíos y ayudarte a evitar interrupciones en tu tratamiento. Saludos cordiales, Equipo de Fridays
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Daysi
Apr 15, 2026
I’ve had a very positive experience…
I’ve had a very positive experience with this telehealth service. My medications always arrive on time, which has made it easy to stay consistent with my treatment. The pricing is fair and transparent, and I truly appreciate the value they provide. What stands out the most is their responsiveness—any time I’ve had a question or needed support, their team has been quick, efficient, and helpful. Overall, a reliable and well-run service that I would definitely recommend.
Response from Fridays HealthMay 6, 2026
Hi Daysi, Thank you so much for your amazing feedback! We’re truly happy to hear that your experience has been so positive and consistent. It means a lot to know that your medications arrive on time, pricing feels fair and transparent, and that our team has been responsive and helpful whenever you’ve needed support. We really appreciate you taking the time to share this. We’re grateful to have you with us and are always here to support you on your journey! Kind Regards, Fridays Team
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