Tracey H.
Be aware they do nothing if sent bad batch contaminated meds
I ordered from them nad plus it came from a different pharmacy. Rush pharmacy which I never hear of however I thought because they were a telehealth company that they would be trustworthy the NAD plus that they sent to me from Rush pharmacy was dark brown gold. I let them know immediately. They said they would get on it and they made a ticket. Nothing happened for days the following days I continue to contact them sending them numerous of messages. They would just contact me and say they put in a ticket they put in a ticket. They will say the same thing over and over and over they put in a ticket they put in the ticket. I would email them send a message through joint Fridays. Nothing ever happened now I have to dispute it with my bank because they will not replace it. The only time I was able to get anywhere near any kind of resolution was when I contacted the pharmacy however they stated that they’re using some different buffer that is causing it to turn colors that is not a safe product to have NAD plus should not be dark brown or golden brown at all. It should be clear or a light slight faint color. This was extremely dark. This is showing signs of contamination and or it’s been compromised. I’ve shown them pictures. I’ve sent them emails. I sent the messages and they still have done nothing this has been going on for two weeks now and they have my money and have not replaced my NAD plus from a different pharmacy as requested.
Response from Fridays HealthApr 15, 2026
Hi Tracey, I'm sorry for the alarming NAD+ color and the repeated tickets without real help. We take product-quality concerns seriously and are escalating this for urgent review with our pharmacy partner. Please email [email protected] with your order details and photos so we can work toward a resolution together. Kind Regards, Fridays Team



