Fridays HealthReviews of joinfridays.com

I ordered medication and was sent the wrong prescription. I reached out to support on 4/2 and was told to be patient. I made it clear multiple times that I simply needed the correct medication shipped, especially since my prescription had already been approved — there was no change in protocol that required additional clinical review. After 6 days with no update, I followed up and asked about a refund. That’s when I was told I couldn’t be refunded because I had already had access to their provider. Meanwhile, I was also told not to start the incorrect medication and to wait for an explanation — which still hasn’t come. It has now been 10 days, and I still have: • no correct medication • no reshipment • no clear explanation Once they have your money, communication slows down significantly and getting answers becomes frustrating. I don’t understand why this suddenly requires review from a clinical team when the medication was already approved and supposed to be shipped correctly the first time. Overall, the process has been extremely disappointing. Good luck getting timely answers or resolution once they’ve already been paid.

One year with Friday's and I have been beyond pleased! Impeccable customer service and communication. So many perks and so much to offer without the hassle of a membership! No comparison to other telehealth companies, I researched many before joining! My entire experience has been flawless:)

Just took my first injection a few days ago. No noticeable changes so far.

The first couple of months I was using Fridays, things were great. Since month 2.5-3, things have gone downhill. When things go wrong or I communicate an issue, there is either a delay in communication or a lack of acknowledgment for situations outside of my control. I recently sent a fairly long email explaining my concerns with timestamps and receipts and received no response… Just an update in my app status. Yay solution! But there was no acknowledgement for the issues I’ve been having the past few weeks.

The price online and advertised is over $100 cheaper than I paid for the past 2 months. Also, product doesn’t work.

I've been using Fridays for over a year and remain as a trusted customer because of the excellent and prompt service!! The communication is outstanding with chat message returns usually within hours. I had to call one time with an issue and it was resolved immediately. Meds are delivered on time and providers are knowledgeable and accessible. I really can't praise this service enough!

I purchased a six month bundle plan. As it turned out, I reached my targeted BMI after the first three months! They offered microdosing, but I was not enthused. Without hesitation, they refunded the unused portion of my payment. I did not even have to ask! I’ve never seen that type of customer service. Usually they are coming up with all types of ways NOT to refund you. So I highly recommend this company to assist you in your weight loss journey!

I was supposed to receive level 2 semaglutide w/b12 and they sent me a low dose which did nothing and did not contain b12. I contacted them 3 days after trying it and they stated they would change it for me. After a week my original prescription was deleted from the app and put back. When I called back to see what was going on the representative stated they would change my prescription on the next cycle. Their policy states if the prescription is incorrect they will replace it, but instead they forced me to waste my money. Very unhappy with the service.