EmbodyReviews of joinem.co

This company, as far as I can see, is a SCAM! I signed up and was told I needed to complete a telehealth appointment with a physician before I could receive the product. I tried multiple times to speak to someone, with confirmed appointment times, and no one showed. Then, when I tried to cancel and get a refund, I was told they could not provide a refund because I needed to first get denied by a physician before they would refund me my money. I have never received any product. I have never spoken with a physician. I filed a dispute with my bank. I have filed a complaint with the BBB. I will continue to leave poor reviews. STAY FAR, FAR, FAR away from this company!! (Additional cons, very difficult to get anyone on the phone, chat is typically unavailable, it takes 24+hrs to get responses to emails). An absolute joke/scam of a company!!

I was supposed to have an appointment today 8/21/26 at 5:10 pm. I picked this time due to my work schedule I get off work at 5pm. I get a text message and email stating my appointment was at 4:10pm and that I have missed my appointment and to go to my portal and to reschedule. Which mind you they are booked all the way till end of September. I chatted with someone and they told me that the provider would call me, didn't get a call. So I called customer service spoke with a lady and she stated she would turn in a ticket and asked when would be a good time to call me? I said 6pm. Still did not get a call. So now I have emailed this company for a refund and so far I have not gotten a response. I don't know what kind of system/company they are running but it's not right and it feels like a scam.

She was very nice and called me back after the video call didn’t work

I so want to give them a one star, but I’ll give them two because of the price. I ordered my semiglutide on 16 August. All week long it said it’s been at the pharmacy with the status to be shipped. I’ve made several attempts at contacting embody and every time I ask a question I get a runaround answer. Today I called on 21 August because it was still to be shipped and I listened to the automated service. They said my prescription will be shipped in their words no later than August 21. That’s today and at the time that I called them it was 5 PM. No mail was gonna be shipped after then. So I contacted embody and the guy gave me all kinds of runaround answers repeated only what was on my patient portal that I already knew. I asked for the name of the pharmacy which he gave me, but couldn’t give me a phone number or a state city or anything. I did some SLEUTHING and the name link compound Pharmacy located in Dallas Texas is who my prescription went through. I contacted the pharmacy myself and they told me there was a pause on my order because there was some misinformation given in my shipping information. They were waiting for embody I guess to correct it before they could do anything more with it so had I not contacted them meaning the Pharmacy Lord knows how long it would take me to get my prescription. And last month I was on a different program at the introduction dosage. I included that information in my intake and embody ignored that and redid my introduction month but with a lower the dose. And now I’m a weak without a dose. So I am on a pause on my weight loss journey that I was already doing well. I am hoping that the remainder of my experience with embody gets better because the beginning without even having a prescription with me yet is very poor

I have to wait almost 2 weeks to receive my medication. Last dose was 8/8 /2026. I just received the medication today 8/21/2026. The Doctor said I’m supposed to take 7.5 mg the label on the prescription says 50 units I don’t know if 50 units equals 7.5 mg.

I filled out the initial intake for Semaglutide & was told that I must meet with their healthcare provider before moving forward. I did a video call with their provider and we agreed that Terzepatide would be the better choice for me & she made a note in my patient file. I had to get clearance from my general practitioner, as well. When I uploaded the clearance letter from my GP, I also sent a note reminding them that I should be sent Terzepatide & not Semaglutide. I got nothing from them for a couple of weeks, so I reached out. They apologized for the delay & assured me that the correct medication would be shipped shortly. I finally got notification that the order for Semaglutide was being processed. I immediately called and spent a long time on the phone TWICE explaining that I should not be getting Semaglutide, but should be getting Terzepatide. They even looked in my patient file and saw that Terzepatide was what had been prescribed. They told me the Semaglutide would be canceled and I would be refunded, then the order placed for the Terzepatide. A week later, I get 2 packages in the mail on the same day - one containing Semaglutide and the other containing Terzepatide. Again, I call and explain that I cannot even use Semaglutide as it's not been prescribed to me, it was supposed to be cancelled as it was ordered by their error, and I'm due a refund. It has been several weeks, countless phone calls, and numerous emails. They've still not refunded my money and they've basically saying I have the medication so I have to pay for it - even though it's not the correct medication and I can't use it. This company is terrible. I had such high hopes, but I've yet to have a positive encounter. It's also scary that they are mailing out incorrect medications and not really caring. Steer clear and find a different provider.

Very nice and informative

The appointment felt professional and answered all my questions.