EmbodyReviews of joinem.co

Great provider that gave me fantastic additional information to maximize my return while taking the medication.

I have used GLPs from multiple online providers and Embody was by far the WORSy second order took 3 weeks to arrive,during which time I was out of product and regained the weight I had lost.The telehealth provider also told me she was going to increase my dosage but did not.I strongly urge anyone who might be considering using this company not to waste your time or your money.There are many companies out there who do a much better job.

UPDATE 8/27-Maria from customer service contacted me after my initial 2 star review, so I will change it to 3 stars. Although I had already canceled my subscriptions with Embody after my emails were ignored, she assisted in getting me a refund and basically just followed up with me. I did appreciate the effort, especially when she followed up with an email explaining the refunds. It shouldn't have to take a negative review to get a response from a company regarding a safety concern with a shipment. The fact is I still had to miss two weeks of injections because of this issue and had to go to the trouble of finding another provider because I lost faith in Embody. ___________________________________________ ORIGINAL REVIEW-At first, everything was as advertised. Sign up and intake was easy. It took a couple of days for intake review and prescription, then another couple of days for compounding before shipment. I thought maybe was a little long, but at the rate they were advertising I didn't feel it was abnormally long. I emailed customer support twice and both times they were quick to respond, within a few hours. At first, the patient portal was bare bones, but it has been updated, which I took as a sign that the company was focusing on growing the business. I had little to no side effects with the compounded semaglutide prescribed (compounded with B6). All was fine until the second month. For my first compounded semaglutide refill, the intake portion was easy and the prescription was sent to the same pharmacy that fulfilled my first order. The pharmacy shipped it out on Saturday via FedEx Overnight. I don't know if it was the pharmacy's issue or FedEx, but the shipment did not arrive on Sunday. Then, there was a delay with FedEx, so the shipment didn't arrive until Tuesday (2 days late). When I opened the package, all contents were hot. I immediately emailed customer support (8/17) for a replacement. I received no reply, so I send another email on (8/18). After no response, I called support on 8/19 and after explaining the situation the agent said that she was escalating it. As of 8/21, there has been no updates. I emailed support again on the morning of 8/21, and no response as of mid-afternoon. Since I've received no customer support, I have concerns about Embody, so I'm canceling my subscriptions.

All good they outsource their providers who seem to be very knowlegeable of every one on one patient needs. So far currently on Terzepetide and was also impressed with the packaging and turn around delivery.

There were no issues

Prompt visit time. Easy to talk to. Felt heard and willingness to help!

The representative

On time professional