EmbodyReviews of joinem.co

I had already been on GLP-1 meds through another company and let Embody know my current dose on my intake form. Instead of matchingy current dose they sent me an extremely small vial with a dosing of below what I had STARTED on in the first place. Even though they advertise 24/7 patient support I have been unable to speak to anyone about it. A representative does answer the phone but they say cannot help and that a “specialist will contact me”. I just cancelled my membership and will never order from them again.

The provider that called me went over everything I needed to know. Answered all of my questions and made sure I was aware of the importance of keeping over the counter meds separate and to not take them at the same time as my Rx meds. I felt confident that I was talking with a provider who cared and was knowledgeable.

It was easy to sign up, it was easy for them to take my money but after 10 days and countless calls and unanswered emails I could never get a provider to do the initial appt to prescribe the meds so 2 weeks into it and still nothing so I had to cancel... don't waste ur time

Listened to any concerns and what meds I was on now .

I have the best experience and down 14lns in one month

Horrible customer service, quickly took my money.. I should have read reviews before-BUYER BEWARE. I was with a different company that I liked and decided to give Embody a try as their price was good.I signed up for one month($129.00)then I saw 3months for $348.00 which included VIP. So 3 filled out the intake on 8/14/2026. I answered all intake questions. I have been on 5mg of tirzepatide since January 2026. On the intake form I did request to go up to 7.5mg. All information was submitted. That was on a Friday. I understand that I would not hear anything due to the weekend. I chatted on Monday as I wanted my dose to stay at the 5mg .I tried to call and use the chat feature. Chat was always unavailable. I received an email from a guy named Mark from Embody. Hi Robin, I hope you’re doing well with your Embody medication! I’m Mark, your Account Manager, and I wanted to personally check in to see how everything is going and if there’s anything I can help you with. I’m here to support you with any questions about your medication, billing, refills, or subscription. You can also track your order through your patient portal at app.joinem.co. If your order hasn’t arrived within 10 business days, just let me know and I’ll be happy to look into it for you. As a VIP member, you receive 20% off additional wellness products, including NAD+, Sermorelin, and Glutathione. If you’re interested in any of these, feel free to reach out and I’d be happy to help! You can use your patient portal to manage your account, track your progress, and submit refill forms: app.joinem.co You can also call or text me at 323-307-2297, or schedule a convenient time to chat here: I’m here to support you throughout your wellness journey! Have a great day! Mark Account Manager | Embody Mark, I am not very happy with this company. I signed up on 8/14/2026 and my money was taken immediately. I sent proof of my previous prescription and specifically stated what mg i was on and what I wanted. The pharmacy is sending me a lower dose which I don't want .I was on 5mg of tirzepatide and I see in the portal it is 4.5mg. I have spoken to one person and chatted. I do not want 4.5mg. I want 4.5mg. I canceled the membership. I still have not received the shipment. Just horrible service. I transferred because your price was good for 3 months, but the service and communication is horrible. Robin Please cancel this order all together. I will find a company that communicates and listens to customer needs. I will file a dispute with my card company if you dont refund all of my money. Thank you Robin Show quoted text ***This company should be shutdown. 1. They take your money asap 2. They lower your dosage. I did send proof of my prescription. I've never hear of 4.5mg 3. Communication is nonexistent. Always unavailable or you are waiting on hold forever 4. Today's date is 8/22/2026 and order still hasn't shipped. I JUST WANT MY MONEY REFUNDED BACK TO MY FSA ACCOUNT ASAP 5.JUST AN OVERALL HORRIBLE EXPERIENCE. STAY AWAY FROM EMBODY ***********

After finally receiving my delivery and I left a review last week also negative about my delivery delay and rude customer service. Here I am leaving another review bc your only feed back is some silly AI bot when someone leaves a review. When I received my “month” it was only HALF A MONTH!I WANT THIS FIXED! STOP GIVING ME THE RUN AROUND! Tell me why I shouldn’t have ill feeling with this company and I haven’t even injected my dose yet and your charging me in 18 days again! You owe me the second half of my first month! I asked also for a nurse to call me back… still waiting! I asked for my billing cycle to change ….. never happened. This company is a scam and I’m ready to report it to the better business bureau. Things need to be looked into bc who ever runs it is horrible.

So far so good. Initially had some nauseousness and heartburn, but went away.