EmbodyReviews of joinem.co

Response from EmbodyAug 24, 2026

Hi Elizabeth, we're sorry to hear your experience has been so frustrating. It sounds like the biggest issue wasn't just the duplicate charges, but the feeling of being left without your medication for an extended period despite your repeated attempts to contact us. We understand how discouraging it is when communication feels disjointed and impacts your treatment schedule. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team

Response from EmbodyAug 24, 2026

Thank you for sharing your experience. We're glad to hear your first month went smoothly, but we're sorry your refill hasn't followed the same path. We understand how frustrating it is to see your payment processed and your prescription sent to the pharmacy, yet still have no shipping update or response to your emails several days later. We'd like the opportunity to help. Please ask to speak with a manager so we can review your order status, investigate the delay, and work toward an appropriate resolution. Thank you for taking the time to share your feedback.

Response from EmbodyAug 24, 2026

Hi John, we're truly sorry to hear about the incredibly frustrating experience you've had with your medication order. It's completely understandable that you're upset about your medication arriving hot and the difficulty in reaching our support team for a replacement. We sincerely apologize for the long hold times and the lack of follow-up you experienced. We understand your disappointment and why you feel this way. -Embody Team

Response from EmbodyAug 24, 2026

I completely understand why you’re upset, especially after being charged and still not receiving your medication. I’m really sorry you’ve been waiting this long. I don’t want to make excuses or give you another generic response. We’d like to look into your order and find out exactly what happened. You deserve a clear answer, and we’d like the opportunity to help.