EmbodyReviews of joinem.co

Provider was very upfront and explained everything in great detail

Thank goodness the people conducting the phone calls are much better than the customer service agents

I’ve used 3 or 4 different programs for my Tirzepatide and this one is the worst. I’ve been more hungry since using Embody, their needles are horrible and break easily, I have 2 shots left and there is no way there’s enough Tirzepatide left, the prescription says use by 9/10/26. I will not use them again. Very disappointed.

Terrible communication, zero support, I was charged and never received my product! The company is a scam. I have countless emails with their support team and have gotten nowhere. I had a virtual appointment yesterday scheduled and they no showed.....I seriously don't know how they are getting away with this.

I had the best visit with the nurse assigned for intake. She listened, answered questions, and was super pleasant. Very comfortable visit. She was great!!!

Just signed up with embody. Currently taking 2.5 mg with another company and decided to switch to embody due to the lower price. Already received email that I was prescribed a much lower dose with embody than i am currently taking. Called, tried to ask if it’s possible to start at a higher dose and if not I will cancel. Never got an answer to my question and told I will not be refunded. Customer service rep actually sighed when I was only on the phone with him for a few minutes and asked only two questions. So far not a good sign and hope it will get resolved in a timely manner and if not will cancel membership pronto. Does not feel good starting with a company full of hardships the first hour of purchase. The customer service is horrible so far and lack of ways to communicate is discouraging. Updated, still no answer from customer service. Will be getting meds late. Love how they replied on here faster than I have tried to get in touch with someone on their site to correct the situation. Feel as if my money was just stolen with no answers in sight. Horrible company

Great recommendation

I paid $1,554 in full for a 6-month supply of GLP-1 medication through Embody, and my most recent refill has been stuck for over two weeks with no shipment, no tracking number, and no real explanation for the delay. I've contacted support at least five times. I was told twice that my case was "escalated," but every reply since has just repeated that the pharmacy is "preparing" my order, with nothing concrete behind it. My wife submitted an identical refill through the same process one day after mine and received hers over a week ago, so this is not a general shipping backlog, it is specific to my order, and no one has been able to tell me why. I've asked for the name of a case manager or supervisor directly assigned to my case and never received one. I've had to go around support entirely and contact my prescribing doctor directly, and I'm now missing a scheduled dose of a prescription medication because of this. I've filed a BBB complaint and I'm currently considering disputing the charge with my credit card company. If your order goes smoothly, this company works fine, but if something goes wrong, expect the same scripted response over and over with no one actually taking ownership of the problem.