EmbodyReviews of joinem.co

Response from EmbodySep 3, 2026

We’re sorry your experience started with a missed appointment and continued with concerns about your treatment plan. We understand how frustrating it is to set aside time for an appointment, then feel that the prescribed dose didn’t align with your current medication and left you questioning the value of the plan you purchased. Dosing decisions are made by the medical provider based on each patient’s individual medical history, but you should have received a clear explanation of that recommendation and felt supported throughout the process. We appreciate you sharing your feedback and would welcome the opportunity to review your account and discuss your concerns with the appropriate team. - Embody Team

Response from EmbodySep 3, 2026

We’re very sorry to hear that you became ill after taking your medication and that you’ve had difficulty getting a response to your concerns. We understand how alarming it would be to have questions about the dose you were prescribed, particularly after experiencing symptoms, and you should have felt that your concerns were being taken seriously. Medication and dosing concerns deserve prompt attention from the appropriate clinical team. We’re sorry that your attempts to reach us through the helpline and email have not resulted in the follow-up you expected. We’d like to have your case reviewed by the appropriate team so we can understand what happened and address your concerns properly. Please reach out to us directly with your account information so we can locate your case and escalate it for review. - Embody Team

Response from EmbodySep 3, 2026

We understand why you’re frustrated, especially if you were expecting to be charged only after approval and instead saw a charge before receiving any update. Having to call multiple times, receive the same 1–2 day timeframe, and then not receive the promised callback would understandably leave you feeling ignored. We’re sorry you weren’t given clearer answers or a more direct path to getting your concern resolved. You should not have to repeatedly reach out just to get an update or have your cancellation and refund request addressed. We’d appreciate the opportunity to review your enrollment, billing, and previous support interactions so we can understand what happened and properly address your concerns. - Embody Team