EmbodyReviews of joinem.co

Responsive, trustworthy source of GLP-1s

The provider I spoke to today was excellent, but the customer service rep that I spoke to yesterday they gave me the wrong information on what my GLP dose one is has made this rating extremely low. I am absolutely appalled and disgusted.

Terrible experience with shipping delays! On my first month, my prescription was approved and the order was placed on 7/31. Package was finally shipped on 8/11 and was received on 8/12. I emailed them explaining that I was concerned about receiving my future refills too late to stay consistent with the meds. They assured me that there was a delay but that they contacted the pharmacy to expedite. They will not allow refills until your last shot is taken, but then say the pharmacy will fill the prescription within 5-7 business days. That means that each month, I will be without the shot for up to a week. I emailed again with my current med delay and asked if the refills could be submitted sooner so I am not without the 1st shot. I received no response and cancelled my subscription. Even if I am required to pay more on a different program, at least I will have the medication prescribed on time and hopefully, better customer service!

My appointment was very productive. I felt heard and understood. She made sure that my needs were met.

It is so very nice to have someone that I can just contact with a text and she takes care of me very well and responds very quickly. She has great customer service skills.

Miguel is my customer service rep. He is awesome! Glad to have him! Does an awesome job, even when I'm a pain in the butt..lol

Custom service misinformed me about the medication check-in process. My provider was fast, thorough, and directly while addressing my concerns and corrected the problem I was having. I wish more providers used a model like this.

Miguel was very thorough in explaining what to expect. I look forward to this journey.