ST
Fast and easy experience
Fast and easy experience

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
ST
Fast and easy experience
JustAnswer C.
Good communication
Michelle B.
The customer service was great
Jess T.
They took down my review because I was honest. Bad move embody! Do not silence me! I have gained weight with their GLP1 I have gained weight with their GLP1. There is no loss of any type. Others I have used have had quick results but over 2 months at this point and nothing. I would not be surprised if this was a placebo they are selling. I am going to get it tested and see exactly what they are selling because I know there is nothing there to help with weigh loss. Trustpilot Logo Hi Jess T, We’re getting in touch because your review of joinem.co didn’t make it online, or it was taken offline after appearing on our platform, and we want to explain why. To ensure our community can trust the reviews they read on Trustpilot, we use automated detection technology and a team of experts to look for patterns of unusual behaviour. If something doesn’t look right, we stop reviews from appearing on Trustpilot in the first place, or we take them offline if they’re already visible. In this case, your review may have been flagged for one or more reasons: You may have multiple Trustpilot user accounts or a temporary email address You’re using certain privacy settings and identity-hiding tools (e.g., proxy, VPN). Your device settings and account activity may have been flagged as unusual. There’s advertising or promotional content in your review, such as links, email addresses, or phone numbers. Do you think we’ve made a mistake? If you think your review was flagged by mistake, we want to give you the opportunity to challenge our assessment. You can prove that your review is based
Response from EmbodySep 9, 2026
I completely understand why you’re frustrated, especially after not seeing the results you expected and then feeling that your concerns were dismissed. Your experience and concerns about the medication are important, and you deserved clear communication and proper medical support throughout your treatment. I’m truly sorry that we left you feeling this way. We genuinely care about your experience and appreciate you taking the time to share your honest feedback. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.
Nellie
Absolutely TERRIBLE. “Nurse practitioner” that did my intake failed to mention she can’t fully prescribe the medication in the state I am in. EMBODY SAID NOTHING until I called the compounding pharmacy. Was given the run round about my refund. Customer service is a JOKE. But I will get my refund trust me. If you’re thinking about it DONT DO IT. UPDATE***- i received both my medication and full refund from Embody but only because I was persistent for 2 days straight. Eventually they made it right, don’t make the same mistake I did. It’s not worth the headache.
Response from EmbodySep 9, 2026
I totally understand your frustration, especially after learning about the prescription limitations only after contacting the pharmacy and then having difficulty getting clear answers about your refund. You deserved to know this information upfront and receive better support throughout the process. I’m truly sorry for the confusion and frustration this caused. We genuinely care about your experience and appreciate you sharing your concerns with us. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.
Wendy E.
Very nice helpful an polite an gave all the information I needed .
Shelli Dodd O.
My nurse listened to me and gave me excellent advice .
EL
This company did not do a medical review with me and they have zero calendar options to schedule one. They asked me to accept a product I did not order and dangerously increased my dose; I refused, and then they would not refund my money. They outsource their call center to another country, and it is impossible to get a call or complaint escalated. I also do not believe half of these good reviews are from real customers - there is no way that a company this unprofessional is receiving any positive reviews. There are other more professional and ethical companies in this field out there - go elsewhere.
Response from EmbodySep 9, 2026
I completely understand your disappointment, and I’m truly sorry you felt unsupported throughout the process. You deserved a proper medical review, clear communication about your medication, and timely assistance with your concerns. We genuinely value your feedback and appreciate you taking the time to share your experience with us. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.