EmbodyReviews of joinem.co

I was charged 9/6 for my 3rd month.Patient support scheduled a phone call for me w a provider on 9/7, I never received call. I notice today my medication hasn’t been approved. I can’t w support and they tell me I have to have a visit w a provider but no one ever reached out to me to tell me this after no provider called me on the 7th. I’m supposed to start my 3rd month on the 13th and I won’t have my medication until after I see a provider on 9/20. Lack of communication on their end and sometimes very hard to get in touch with

I signed up and then cancelled prior to anything shipping. The wait time for approval was longer than disclosed. Cancelling was easy and my payment was refunded. However I have been spammed nonstop with text messages ever since about “your GLP1 is ready to ship, click here to approve.” Could easily be confused with my actual GLP1 service since no company is identified in the texts. Cancelling was easy. Non stop spam texts from various phone numbers feels scammy.

My appt was for 9:15 I reached out to customer service’s response was to make another appointment, received a call within a few minutes.

My appointment went. I was given a task to do before my next visit. I answered questions regarding side effects. Although it was a short call, all my questions were answered.

My concerns were resolved and as long as the follow through happens, I’m glad that I made the switch

Took time to check on past issues I had and was clear on what I could expect

Provider was pleasant and appeared knowledgeable. Answered all questions and provided additional details about meds.

So far I have liked using Embody. The medicine is working and to have a set price is incredible seeing other companies seem to charge a fee for everything. I find it easy to contact customer service through the online chat and at most I’ve only had to wait 5 mins for a live rep. My only complaint is when dealing with customer service, not everyone is on the same page. I ask my question to one person and get one answer, and if I have follow up questions and contact them later a different rep will tell me something different. It would be helpful to make sure everyone is giving out the same information instead of giving conflicting answers. But any issues/questions were resolved so it’s a minor inconvenience. Also setting up an appointment with a nurse to increase my dose was simple, I messaged them at 9am and had an appt by 11:50am that same day. Despite some of these other reviews I can assure you this company is not a scam.