EmbodyReviews of joinem.co

Miguel was extremely helpful and asked all the right questions with answers.... Thank you again Miguel...

I felt like she was really kind. Answered all of the questions that I’ve had.

She kind and listened and she understood what I was saying. Very helpful as well!

I paid for my 2nd shipment on 8/28. It is now day 14 and I have not received it. I have spoken to customer service daily and I keep getting every ridiculous excuse you could imagine. I.e."the pharmacy lost your address" "your Rx was lost in processing" "it is shipping today" (but never ships). When I ask for a refund they tell me that due to "policy" you can not get a refund if the RX was already sent to the pharmacy. I am now 3 doses behind and no medication. I am most likely going to file with my bank for services not rendered and hopefully I will get some of the money back. Overall it is just really disappointing and frustrating. I would not recommend this company.

The process was easy filling out the questionnaire. The only snag I had was the pharmacy, had issues filling my prescription. I did a video call with the provider, and she got it, taken care of within 1 hour. Overall, great company so far

I just really like the lady who called me

Update: I have finally received my meds. I received a text from an account manager apologizing for my experience and trying to improve my experience. I now have a dedicated account manager that will assist me in the future. I am satisfied with their efforts. They are attempting to right the wrong. I will update again. Joined 8/19. Today is 9/11 and I have not received my order. Took a couple of weeks to have consultation and still nothing. It’s always the same response we’re sorry for the delay, but can never provide a viable reason for the delay. Do not join!!! I have screenshots of my most recent chat session and the header on the portal about my order. This message was on my portal: “9:33 embody. VS Your Orders • Your order is late, and we're sorry You paid 22 days ago and your medication still hasn't shipped. Most orders ship within about a week, so this one has fallen behind. Your tracking will appear on this page the moment it ships. If you're running low, call us at +1 (347) 269-4270 and we'll help right away.” I called the number and was told there was an issue with billing. Not sure what that was because they had already taken my money. The representative couldn’t give me an answer but yet again tells me that he has submitted my order. When I asked what happened to the prior submission I got the same response with I was an VIP member. I did receive an email saying my order was placed and it should be received within 3-5 business days. I’m waiting Embody.

I spoke to Luis Pcholo Punsalan today. He answered all of my questions and was very helpful.