Barbara C.
The provider was empathetic she…
The provider was empathetic she listened. She gave advice, and she was knowledgeable with the fact that she was giving about the two medications I was asking about.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
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10,226 approved reviews, newest moderated first
Barbara C.
The provider was empathetic she listened. She gave advice, and she was knowledgeable with the fact that she was giving about the two medications I was asking about.
Amy B.
She was super helpful. Talk to me. Explain things this is where you know this is where this goes. This is what you’re supposed to do. Super helpful. I really appreciated the doctor. Wonderful.
annika S.
I found the ordering process to be easy and straightforward. I received updates about my order, and the instructions for administering the medication were clear and easy to follow. The problem I have is with the "coaching." I had an appointment scheduled this morning and my provider never showed up. I tried to reschedule, but the first available dates are already 3 weeks from now. Additionally, every time I choose an available appointment, I click to book it and get the message that "this slot is no longer available." I've done this 10 different times with the same result. I give up. I'll be asking for my "VIP" membership dues to be refunded, because they haven't quite figured out how to support people. I did call customer service, and they were very pleasant and did their best to help me, but all they could offer was link to the scheduler on the web, which I have already determined is useless.
Response from EmbodySep 14, 2026
Thank you for taking the time to share such detailed feedback. We’re glad to hear that the ordering process was straightforward, that our updates were helpful, and that the medication instructions were clear. We also appreciate you recognizing that the customer service representative you spoke with was pleasant and genuinely tried to help. That said, we’re very sorry about what happened with your coaching appointment. Having a provider not show up, followed by weeks of limited availability and repeatedly receiving an error when trying to book an open slot, would understandably be incredibly frustrating. We also understand why being directed back to the same scheduler after you had already tried it multiple times felt like we weren’t actually helping you resolve the problem. Your feedback about the scheduling experience is valuable, and we’ll make sure it’s heard. We’re sorry that this part of your experience fell so far short of what you expected, particularly as a VIP member. We’d appreciate the opportunity to review your account and appointment history and see what we can do to address your concerns. - Embody Team
Tom
We talked about what is required and how I should keep my personal physician informed of progress and or any problems that might come up. Also to keep the team informed of progress!!! Very informative and helpful, relaxed.
HM
Quick, smooth process
Kelley G.
Sherry was instrumental in making sure I was serviced for the refill question I had and ensuring I was set up with a clinician quickly to make sure my question was answered as quickly as possible so as to ensure and alleviate any concern I had fast! She was awesome!
Howard B.
Based on my experience thus far, I truly believe this to be a scam. They will make a few customers whole in order to continue as long as possible. My $400 is gone, and no order is forthcoming..I would stay well away.
Response from EmbodySep 14, 2026
We’re sorry that you’ve had such a frustrating experience, particularly after being charged $400 and not receiving the order you expected. We take concerns about billing and order fulfillment seriously. We’d appreciate the opportunity to review your account, payment, and order status to understand what happened and work toward resolving your concerns. - Embody Team
Alicia Z.
Very nice and easy to communicate with