EmbodyReviews of joinem.co

She was very helpful to rectify the previous trouble I was having

Convenience

I signed up for Embody and was anticipating an intake call. Instead, I’ve received a text message requesting a photo of my current prescription since I’m switching companies (or was). I followed through and received zero response. They then sent an email to confirm that I’ve ended my other medication service before starting theirs. I confirmed this information and still—no response. I phoned their customer service line, and the fellow who answered sounded like he was brand new. He was unable to respond to my basic questions, and it took a lot of time. Still, I have yet to be contacted by a medical professional for intake. I’m canceling this service and will be returning to my previous company for these meds.

They listened to what I needed and hopefully the change will help with my problems

Easy, quick and convenient.

I cancelled my initial appointment because it was 16 days out. I finally got one for 10 days out. After the MD appointment, I was told 5-7 business days to recieve medications. In total, it takes about a month to receive your first prescription. Too long to wait for medication

Scammers ! Please do Not make business with this people, they refused to refund my order …$129 when they failed to ship my order on time , I asked the to refund it since I can’t wait a month to get a doctors appointment with them and then wait 7-10 days for shipping , they told me there is nothing they can do and block my account and chat , never received , product , refund , or doctor’s call. Beware, they will take your $$

I have no idea how this company has a 3.8 rating. When I first joined, I was told that if the medication did not work well for me, or that I changed my mind as long as the medication was not mailed or filled, that I could get a refund. Two months later, I get a notification that I was automatically billed and I called them to cancel and informed them the medication was making me sick and that I had not received the medication yet and that I wanted to get a refund to cancel my account. Customer service absolutely refuses to refund my account, even though I tell them that I was originally told by their providers that I would get a refund if I canceled anything before the medication was filled. I ended up having to file a dispute with my credit card. I hope that they understand and I’m able to get my money back. Absolutely awful billing and customer service.