EmbodyReviews of joinem.co

Provider was clear and responsive. Made sure my questions were answered.

Runnnnnnn please do not do business with this company. Once you sign up they take your payment right way and then make you schedule an appointment which is normally 2 weeks away. My first appointment they sent an email 1hr before my appointment and cancelled it. I had to reschedule which appointment where 2 weeks out so I call customer she made it seem like she was helping and was gonna get me an appointment before the. So she tells me she found an appointment in 1 week and gave me that. The day of the appointment she schedules me with a care counselor who can not write the RX. She clueless on the appointment only thing she did was schedule me an appointment with a provider. The day of that appointment no one calls no one answers the video chat. I call customer service and ask for a refund he said he couldn’t because it’s no refundable because I haven’t had an appointment with a provider first. Now he said he’s going to escalate the situation. Then I received a text to reschedule so I guess escalating was a lie. Do not waste your time here they are a rip off and scamming.

The company charges credit cards immediately and is then unable to fill the order in a timely manner. I had to contact customer service for my initial order and the first refill. I was told they are "experiencing delays due to the number of orders". They're taking more orders than they can handle, so my next dosing is late. I have canceled my subscription. Do not use this company if you need RELIABILITY. The people are nice but the process/system is broken. I was charged 21 days ago, still no shipment. The only reliable thing is that it takes your money.

Straight to the point. Not a long wait. Friendly n pleasant.

Still on the fence about this one… my first medication arrived within a week or ordering. Lost about 5lbs but decided I wanted to switch to the tirzepatide. Had my visit and got the medication approved. Was told it was sent to the pharmacy and I should receive tracking in a couple of days. It’s been over a week and still nothing. I get a text everyday saying they are monitoring my medications progress and will update me with a tracking as soon as available. I’m going to give it a few more days. Didn’t experience these shipping issues and delays with the previous company I was with…

Expect significant processing and pharmacy delays with Embody. I placed my order 12 days before traveling, which should have been plenty of time based on the shipping timelines provided. When it became clear the medication might arrive while I was away, I contacted Embody and asked them to pause the order so a temperature-sensitive medication wouldn’t sit unattended and potentially become unusable and toxic. I was told that once an order enters the processing phase, they cannot stop or pause it. They also refused to issue a refund, despite the fact that neither Embody nor the pharmacy appears able to provide reliable processing or shipping timelines. I’ll be disputing the charge with my credit card company, but I wanted to share my experience so others can avoid the same situation. There’s a reason the medication may be cheaper here: you’re sacrificing customer service and reliability for the lower price. Based on my experience, I would not recommend Embody.

DO NOT order from Join Embody they are a joke!! Still no medication or a refund from 8/30. Their customer service is a joke. Said they would escalate my ticket and still no response

Visit was great customer service from the last few weeks was awful. I needed my medication by the 13 and of course won’t have it!