EmbodyReviews of joinem.co

3.810,226 reviews
Personal Care
1811 Silverside Road, Suite 260, Wilmington, Pennsylvania

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Embody

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About Embody

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.

Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: joinem.co
Website: joinem.co
Category: Personal Care
Location: Wilmington, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 30% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Embody reviews

10,226 approved reviews, newest moderated first

Lynn “GrandmaP” D.
Sep 12, 2026
Provider step #1
The provider wasn't rushing through explaining the medication or side effects.
Sharlie W.
Sep 12, 2026
Scam of a company
Scam of a company. The worst customer service. I signed up 10 days later still no contact. The doctor sent in after appointment directions but still nothing. I contacted customer. All 4 times I was given a different reason for delay. DO NOT SIGN UP FOR THIS TERRIBLE COMPANY. Also when they don’t provide you with meds or appointments they still won’t give you a refund. Buyer beware!
Response from EmbodySep 14, 2026
We’re sorry to hear about the delays and inconsistent information you experienced after signing up. We understand how frustrating it must have been to wait without receiving the expected communication regarding your appointment and medication. We apologize for the frustration this caused. We’d appreciate the opportunity to review your account, appointment history, and communications to understand what happened and address your concerns regarding the refund request. - Embody Team
Samuel C.
Sep 12, 2026
Good personality
Good personality
jerry S.
Sep 12, 2026
Bad company to deal with
This company customer service is very poor I ordered the GPL one got it to my house delivered and it was hot. It's supposed to be refrigerated, contacted them. They tried to tell me to go ahead and take it anyways. Then I cancel my subscription. They continue to bill my credit card. Been on emails and phone calls finally was put in touch with one of their doctors explained everything she told me not to take it can't get them to replace it or give me a refund very, very, very poor customer service.I would not buy anything from them ever again.
Response from EmbodySep 14, 2026
We’re sorry to hear about your experience, particularly with the medication arriving warm and your concern about whether it remained suitable for use. We also recognize your frustration with the difficulty getting a replacement or refund, as well as the continued billing after you canceled your subscription. We apologize for the inconvenience this caused. We’d appreciate the opportunity to review your order, shipment condition, cancellation, and billing history so we can better understand what happened and work toward addressing your concerns. - Embody Team
Heather
Sep 12, 2026
Refund Refusal
Enrolled in the program, was not approved for the medication and now they are refusing me a refund. Would not recommend.
Response from EmbodySep 14, 2026
We’re sorry to hear that you were not approved for the medication after enrolling in the program and that your refund request was not approved. We apologize for the frustration this situation has caused. We’d appreciate the opportunity to review your account and enrollment details, including the refund request, to better understand what happened and determine what options may be available. - Embody Team
Julia
Sep 12, 2026
Very good to work with
Love with with them
Dean S.
Sep 12, 2026
Everything went well
Everything went well
Mizz G.
Sep 12, 2026
If I could give no stars I would!
If I could give no stars I would! My experience from the beginning has been a nightmare. Customer service is hard to reach and not helpful. I paid for 3 months. It took me OVER A MONTH to get in to see a doctor then they tell me because I was off my prescription for so long that I have to start over on my dosage. I bought my subscription in the beginning of July here it is 9/11 and I still haven’t gotten my first shipment of medication. There went $300 down the drain! I asked for my money back today and was told that isn’t possible! Beware!
Response from EmbodySep 14, 2026
We’re sorry to hear how frustrating and lengthy this experience has been. Waiting more than a month for a provider appointment and still not receiving your first shipment after paying for a three-month program is understandably disappointing. We apologize for the inconvenience and frustration this caused. We’d appreciate the opportunity to review your account, appointment history, and refund request to better understand what happened and determine how we can address your concerns. - Embody Team

EmbodyReviews of joinem.co

About Embody

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Embody reviews

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Scam of a company

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Bad company to deal with

Refund Refusal

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About Embody

About these reviews

More in Personal Care, Pennsylvania

The Vegan Superhero Academy

DR Vitamin Solutions

De Novo Nutrition

ZOZO Soap Co.

Embody reviews

Provider step #1

Scam of a company

Good personality

Bad company to deal with

Refund Refusal

Very good to work with

Everything went well

If I could give no stars I would!