Matt L.
Having them listen to me and hear me…
Having them listen to me and hear me out and then asking questions so we’re both on the same page made me very happy with our phone call

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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10,226 approved reviews, newest moderated first
Matt L.
Having them listen to me and hear me out and then asking questions so we’re both on the same page made me very happy with our phone call
Daniel C.
Appointment was easy and thorough! Great service!
Gary
Nice person
Upset D.
I would leave a 0 if possible. Be careful with this company. They promise fast 2-3 day delivery but once they take your money. They start changing it you with messages of how the pharmacy is behind. You call them then start tell you 5-7 days . You cal back next they tell 7-10 days . I still have not received my order or even a confirmation of when it will ship . Refunds are non existent. Now I just have to how they send me something at some point I immediately cancelled this program. Terrible customer service and they just don’t care after they take your money.
Response from EmbodySep 15, 2026
We’re sorry to hear about the delays and the inconsistent delivery expectations you experienced. We also understand your disappointment with the refund process and the decision to cancel after continued delays. We apologize for the frustration this caused. We’d appreciate the opportunity to review your order, shipment status, billing, and cancellation request to better understand what happened and address your concerns. - Embody Team
Kristen P.
I didn’t receive a phone call my scheduled time and was caught up on the phone with customer support who were saying that because they’ve already reviewed my chart that I didn’t need an appointment but I scheduled it and was expecting to speak with somebody at the time we scheduled. While I was on the phone with customer support I missed a call from potential spam and it turns out that that was from embody and I couldn’t call them back. Now I’m just kind of frustrated.
Response from EmbodySep 15, 2026
We’re sorry to hear about the confusion surrounding your scheduled appointment. We understand how frustrating it must have been to set aside time expecting to speak with a provider, only to be told afterward that an appointment was supposedly unnecessary. We appreciate you bringing this to our attention. We’d like the opportunity to review your appointment and account history to understand what happened and address your concerns. - Embody Team
Elizabeth W.
The visit was very good. We talked about the right lose and she explained how to inject the shot. Explained about dosage and if there is any side affects. I was very pleased with the visit.
Steve V.
Good call with nurse once I was able to get a call setup.
Mary
I haven't received my meds yet, but am excited to begin my journey to weight loss and a healthier life.
Response from EmbodyOct 13, 2026
Hi Mary, We are glad you are excited about starting your health path and hope your package arrives soon. -Embody Team