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Review
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Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
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As written before
Stephen G.
They advertise 2 day shipping. It's been 11 days and they are still sending me delayed emails and texts every day.
Response from EmbodySep 15, 2026
We’re sorry to hear that your order has taken significantly longer than the advertised shipping timeframe. We understand how frustrating it is to wait 11 days while continuing to receive daily notifications that your order has been delayed. We’d appreciate the opportunity to review your order and shipment status to determine the cause of the delay and provide you with a clear update. - Embody Team
Hayley M.
Provider was very personable and informative!
Hannah A.
So responsive, incredibly convenient and super understanding. Can’t recommend enough!!
Darrylynn J.
Excellent service! Great results
Greta S.
Zoom call when excellent
Danielle
Medication was approved almost 2 weeks ago before my last shot before my upgrade. Got approved to go to in dosage. It took a week for the pharmacy to even send it out on a thursday. Should have received it no later than 48 hours after shipping. The package arrived hot, ice pack melted, and water dripping out of the insulated bag. Worst Customer service only replies with a response of, "you'll hear something back with 24-48 hours." Get it together!
Response from EmbodySep 15, 2026
We’re sorry to hear about the delays and the condition in which your medication arrived. We understand how concerning it must have been to wait about a week for the pharmacy to ship the medication and then receive a package with a melted ice pack and water coming from the insulated packaging. We’d appreciate the opportunity to review your order, shipment details, and prior support interactions to better understand what happened and address your concerns. - Embody Team
Amber G.
Horrible!! I wish I could give this company 0 stars!! Customer service is rude and not helpful at all! I was charged $378 for a 3 month supply on September 1st for “zepbound” compounded equivalent and never received the medication! I have cancelled my subscription and I’ve been trying to get a refund but, I still cannot get said refund. I’ve emailed and called and the customer service is unprofessional and unwilling to help. I have been deceived by this company. I wish I didn’t waste my hard earned money on this company. I think it is wrong on so many levels to keep someone’s money when the product they ordered was not received. I’m very upset and I think that this company is corrupt. If they have kept my money then, I am sure they have kept other customers money as well. I was originally told it would ship in 3-5 business days and it was never delivered. Then, I was told that it has already been shipped and then it wasn’t. Then, was told that I have to make a virtual appt and then I was told that I didn’t get approved and then I was approved. It was very confusing and unhelpful. I have asked when it was going to ship to me and I never got a reply.
Response from EmbodySep 15, 2026
We’re sorry to hear about the confusion and frustration surrounding your order. We understand how upsetting it is to be charged $378 for a three-month supply and then not receive the medication, particularly after being given conflicting information about its shipment and approval status. We also apologize for the difficulty you experienced when trying to obtain updates and request a refund. We understand why the repeated changes in information left you feeling frustrated and disappointed. We’d appreciate the opportunity to review your order, approval history, communications, and refund request to better understand what happened and address your concerns. - Embody Team