EmbodyReviews of joinem.co

Friendly provider

I felt heard, listened to and understood. The nurse practitioner gave great advice. And was knowledgeable in her expertise. I definitely will recommend her and your company.

Believe the negative reviews. I am currently waiting for a third unanswered escalation for a reshipment for a missing package. It has been 2 weeks without any resolution. From my experience customer service is horrible and their processes are beyond outdated. Will likely have to file a charge back since they have been giving me the run around. They are cheap but it appears that is due to the poor support and lack of proper escalation turnaround time or resolve. If you do choose to go with them record every call with support and screenshot everything just in case a charge back is needed.

Cheslsey was great. She listened, apologized and promised to fix the problem. I cannot say the same about your call center in India. I’ve called them multiple times they claim the call will be escalated and somebody will get back to me in 24 to 48 hours and I’ve heard nothing from anybody.

I committed to a 3 month subscription of Semorolin and NAD+. I was charged in August, the medication was never approved and sent, and now I have also been charged for September.

It was great

My person listened and gave great info on what to expect from info to getting my meds. She was awesome!

Everything was explained