EmbodyReviews of joinem.co

You can’t talk to anyone who can actually help. Every time, it’s the same response: place the order and wait. Now it’s been over 10 days, and every single night around 4 a.m. I get another text saying the pharmacy is behind. Meanwhile, here we are it’s almost time for you to charge my card again, and I STILL haven’t even received my first order. How does that make any sense?

Ordered product, it took almost 2 weeks to ship, they are happy to take your money. Do not add anything to order!! It won’t come. I’ve tried to call and speak to customer care.. one person tells me one thing and the next rep says another regarding. I’ve attempted emails as well, it’s been “escalated” and under review by a supervisor, I was assured to have resolve. That was 3 weeks ago! Don’t waste your money or time trying to appeal, as the reps are scripted to say whatever will get you off the phone. I had to score at least a 1 but they missed the mark and need to be reported to BBB.

Said I would receive order 3 to 5 business days. Two weeks later nothing

Absolutely horrible experience with these people. I paid $389 and then after 3 days of not hearing from the company, I called them and they said, I needed to have an appointment with a virtual doctor but they didn't have any appointments for 2 weeks. So I waited. My appointment time came and went and nobody called me. I called back and was told I needed to reschedule because they don't give refunds, but that another appointment would not be available for another two weeks. I just disputed this with my credit card company and got my money back. Please don't waste your money with these fraudulent people. They will tell you that only a supervisor can give you your money back and then you will call again and they will tell you that only accounting can give you your money back and then you will call again, and they will tell you that their refund policy states that your initial payment is non refundable. Update: about 10 minutes after posting this review, I got an email from Embody saying even though its against policy to give a refund, they would refund my money if I took down this post. I refuse to do so. It's true & honest & people need to be made aware of how they really treat their customers.

My order still hasn't shipped but I was charged over a week ago. How can you lose weight when you don't have the medication and I don't like paying for something that I don't have. I feel ripped off!

I made my first purchase on the 8th, when I purchased it said I would have it between 3-5 days. I continue to get emails daily that there is a delay. I went through your company because you advertised quick processing & delivery. I called to cancel my order today. After waiting on hold for 20 minutes I spoke with someone I could barely understand. I was told that he can’t refund due to the “new policy”. This is false advertising, and incredibly poor, if any, customer service. I will not be purchasing from you again, and I will contact the bank to stop payment and get my refund as this is both fraud, theft, and false advertising. Do better. This is how companies go out of business.

Answered my questions and offered answers and went an extra mile by sending a message for my script.

Provider was kind, listened to my concerns and gave instructions on process.