EmbodyReviews of joinem.co

Dr listened and was very informative

So many issues with this company. Contacted customer service & emailed with a request to start at a dosage equivalent to the brand name I have been using. 1. They shipped the wrong dosage. No refund 2. Had a provider appointment and they never called. Embody said I did not answer the call,,, wrong. 3. Called many times to explain again about the dosage I needed and never received an answer BUT Embody emailed saying another dosage was being processed. Called customer service and became so frustrated I cancelled my subscription on the spot. BUT Embody continues to email saying I have a provider call scheduled even tho I have cancelled. Apparently there is no coordination between divisions of the company. As of 2 days after cancelling, am still receiving emails from Embody. Cannot understand how they are rated so high.

Great service and treatment

Service is inconsistent. I’m On month 2 and it will be late because they didn’t process the order in time. Customer service is terrible…they only offer AI scripted answers and no solutions. Product seems weak or fake….this is my second time using semiglutide. Last time I lost at least 2 pounds a week. This time I’ve lost 3 lbs total in over a month. It’s a scam. Don’t waste your money.

I signed up for GLP-1 services through Embody.com, to continue a prescription I had with a previous provider. I made it clear when signing up that I was taking 15mg of Tirzepitide, once a week, and needed to maintain that dose. My prescription was approved and I was charged $378 for three months of prescription. After logging into my account, I saw that I was only prescribed 11.125mg once per week. I spoke with a provider who informed me that their internal policies capped their Tirzepitide dosing to 11.125mg. I explained that none of that was mentioned when I signed up or when I had my first phone call with a provider. This provider apologized and said that she was aware that embody did not disclose that to its clients, but agreed to refund my money and cancel my account. Several hours later, I reviewed my account and noted that the refund had not yet been initiated. I chatted with customer service who informed me I was not entitled to a refund because a provider did not disqualify me for services. I have filled with the Virginia medical licensing board, and will be filling with the FTC, HHS, and Virginia and Delaware Attorney General. Don’t use this company. They’re a rip off. UPDATE: 18 Sep 2026 I continue to receive emails and phone calls from Embody. I have spoken to no less than 5 different people since I requested that my account be cancelled, that the prescription be cancelled, and that I be refunded. They all agree to cancel the account but, but apparently don’t. They also keep telling me that my prescription is with the pharmacy and should ship in 7-10 days. I have repeatedly told them not to mail it or anything to my house, to cancel my account, and cease all forms of communication with me; however I continue to receive emails and phone calls. I have explained to them that the communication is now harassing and I’m going to file a report with the FCC and the police. This companies customer service is absolutely horrendous, and it’s baffling to me that they have any clients at all. I’m beginning to think they survive off of keeping the fees paid by clients who cancel their services.

Timely and orderly.

Rebecca was thorough and amazing!

The lady was really nice and helpful! I enjoy going through this company, they are great!