EmbodyReviews of joinem.co

Dr Romero was attentive, great experience, he took to time to answer my questions

I ordered semiglutide injections almost a month ago. They advertised the medication ships within a few days. It didn’t. I tried to contact them via chat and the chat basically said they couldn’t help me through the chat and that I should call customer service. I called customer service a couple of times and the automated system just kept hanging up on me. I put a dispute through my credit card company. Let’s see…Today, I finally talked to a real person but they said no refunds, all sales are final. What! I never got anything! A clinician was supposed to call me to assess and then ship the meds but I never got a call or anything. Is this a scam? I now have an appointment with a clinician in the next couple of days. Let’s see if I really get a call. I think all the great reviews on their website could be fake. I paid for six months worth of meds and have gotten nothing, AND they won’t refund! Any way, I’m not interested in their products anymore. I don’t want to deal with this company anymore. Buyer beware! Edit: It’s been a couple of days. A clinician call was scheduled but they didn’t call. No surprise there. I got a call a day later. I explained to the clinician that I do not trust this company and do not want to deal with them anymore (not that he can do anything). The company makes you believe that you can cancel as long as the meds haven’t been shipped. Well, my meds were never shipped and my order just shows “processing, pending medical review” and yet they weren’t willing to refund my money. I don’t know what’s going to happen now. Edit: An Account Manager that read this review reached out to me. She was very attentive and promised to refund me the money. After checking, we verified my credit card company refunded me the money and she said that they would now take care of it and communicate with my credit card company. I’m glad that was solved.

UPDATE: I wish I could say it worked out, but it just got worse!! They told me that I had to download a specific app to receive my refund. I followed all of the instructions, and within just a few minutes, I got a fraud alert from my Bank!! They did a $500 charge on my debit card!! I paid them $89; why are they trying to charge me $500!!?? The bank locked my card, and I had to go through the hassle of getting a new card (changing accounts, etc.). I STILL haven't gotten my money back from Embody, and really don't expect to at this point. DON'T DO IT! I have tried 5 times to get an initial consultation "appointment" only to be told I ended the call. I HAVE NOT GOTTEN A CALL. They will not refund my money even though they haven't sent meds. They say it's because the payment has already gone through so I'm basically out the $ and have nothing to show for it. When I call customer service they say that multiple attempts have been made and do I have another number? No... this is my number, this is where the text messages go to tell me I have a call coming & to tell me I miss the call. Its the right number. I'm so over this I cant even begin to tell you. STEER CLEAR! I'll be posting a bad review on thier websites and anywhere else I can find as well!

Horrible! After 2weeks no med, no consultation. 8 hours later after my scheduled phone call, never came. Asked for refund, refused.

This company advertises one thing, and then does something else.I would advise that you get from a reputable company.They will bill you the day that you enter your information and then pushing off your shipment until you get fed up with it. The customer service line is a joke and any of the links that they supply to you cannot be connected.. i've been refused to refund due to very long shipping dates and delays. Think twice.\nAnd go with a company with good reviews

First order took 10 days not 5 to receive and refill is also delayed. After 5 days since refill request, it still hasn’t shipped. When asked why they don’t allow early refill requests so I, and others, can keep on schedule, I got an AI response basically saying “too bad”. I am actively looking for a different provider.

I was concerned and the provider addressed my concern and helped me.

Very nice and listened and I felt heard