Debbie M.
So far
So far, I’m very pleased with Embody. They listen to me about upping my meds and she answered my questions. Well. I’m very happy with Embody. I will recommend it to my sister who is now looking to use it.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
Debbie M.
So far, I’m very pleased with Embody. They listen to me about upping my meds and she answered my questions. Well. I’m very happy with Embody. I will recommend it to my sister who is now looking to use it.
jon G.
Totall ripoff, Thieves. Never received medicine, Overseas call takers, refuse refunds, no supervisor, No physical address.
Response from EmbodySep 17, 2026
We are truly sorry to hear about your frustrating experience. It's clear that we fell short of expectations, and we understand how upsetting it must be to not receive your medication and then encounter difficulties with support and refunds. This is not the experience we want for our customers. We’d appreciate the opportunity to review your account and order history, including the delay and your previous support interactions, to better understand where the breakdown occurred. - Embody Team
Elaine B.
While the first order went well, the second has been a disaster. You cannot complete a "refill form" until it opens on your portal, which is 6 days before a refill is due. However, the medication won't arrive for up to 10 business days after they receive the refill request. If it takes 10 days to arrive, I will have missed an entire week's worth of medication. That is really frustrating, because it takes time for your body to adjust to the medication. Oh, plus, you paid for a monthly dose, so you are not getting what you paid for. Reps on the phone just read what's on the portal and cannot help. No nurse has called me back about what to expect in missing a week of medication. I'll be looking to shift to a more competent business because it is not good for a person to go on and off this kind of medication.
Response from EmbodySep 17, 2026
We're truly sorry to hear about the significant frustration and disruption you've experienced with your second order, particularly regarding the timing of refills and medication delivery. We understand how concerning it is to face the prospect of missing medication, especially when your body needs time to adjust. We also apologize that our representatives were unable to provide the assistance you needed and that your concerns about missing a week of medication were not addressed by a nurse. We'd appreciate the opportunity to review your account and refill history to better understand what happened and address your concerns. - Embody Team
Shauna
⭐️ 1 Star — Extremely Disappointing Experience My experience with Embody has been incredibly frustrating from the beginning. The biggest problem is the complete lack of organization and communication. I have repeatedly had issues with my medication orders and have had to contact customer service myself to get problems corrected. Emails and messages often go unanswered, and I have been left having to chase down information about a medication that I am supposed to be receiving on a regular schedule. Most recently, I placed an order well in advance, only to find out that there was a possibility my medication would not arrive in time for my scheduled dose. I contacted customer service for clarification and assistance, but getting a straightforward answer has been unnecessarily difficult. I should not have to repeatedly contact a medical company just to find out where my prescription is or whether I am going to receive it on time. What makes this especially frustrating is that this isn’t a one-time shipping inconvenience. There has been a pattern of disorganization, delayed communication, and having to fix problems that should have been handled by the company in the first place. When you’re dealing with prescription medication, this level of disorganization is unacceptable. Patients should be able to expect clear communication, reliable fulfillment, and timely responses when there is a problem. I originally chose Embody because I expected a professional medical service. Instead, I’ve spent far too much time trying to get basic questions answered and making sure my medication orders are actually handled correctly. I would strongly encourage anyone considering Embody to carefully consider whether they are comfortable dealing with this level of customer service and uncertainty around medication fulfillment. I would not recommend Embody based on my experience.
Response from EmbodySep 17, 2026
We’re sorry that the communication and fulfillment experience has left you feeling that you cannot rely on the process, and we appreciate you taking the time to share this feedback with us. We understand how frustrating it is when messages go unanswered, especially when you’ve placed your order in advance and are still left uncertain about whether your medication will arrive in time for your scheduled dose We’d appreciate the opportunity to review your account and order history, including the recent delay and your previous support interactions, to better understand where the breakdown occurred. - Embody Team
Laura
This particular provider, although light, was very patient and worked to make sure that my prescription went through
India D.
Very unprofessional clinicians. I had an appointment with a provider way back on September 5,2026. She never signed off my prescription nor sent it to the pharmacy. I was put through he'll and told I need to complete another intake form, I believe they wanted me to do this all over again so I can be charged twice. I explained I already was charged and seen a provider. They gave me an appointment for September 17th @ 1:50pm No One Showed Up, and I signed on @ 1:45pm. It is now 2:50pm I'm still on hold waiting for a provider to sign on and see me. Today is September 17, 2026 and I'm holding on video No one Is There.
Response from EmbodySep 17, 2026
We’re sorry to hear about the repeated difficulties you experienced with your provider appointments. We understand how frustrating it must have been to attend your September 5 appointment without your prescription being completed, and then to wait more than an hour for your September 17 appointment without a provider joining the call. We’d appreciate the opportunity to review your appointment history and prescription status to understand what happened with both visits and why your prescription was not completed as expected. We’re also sorry for the time you’ve spent waiting and following up without getting the support you needed. - Embody Team
Cyn E.
Seems like the main issue here is delivery. Like many other customers, first month was great! Received medication on time and entire transaction was smooth. Now it’s time for the second month and all I get is the run around that there is a delay and the chat is no help either. I requested the refill a week before my last dosage and now I’m about to miss my next dose because nobody can explain why it is taking forever to ship out the medication. Seems like this is a common issue. Makes me want to cancel my subscription. They need to do better with communication and shipping on time.
Response from EmbodySep 17, 2026
We’re sorry to hear that your second-month experience has been so different from your first. We understand how frustrating it is to submit your refill before your last dose and still be facing a delay that may cause you to miss your next scheduled dose. We’d appreciate the opportunity to review your refill timeline, including when your request was submitted and when it was sent to the pharmacy, to better understand where the delay occurred. - Embody Team
Mary Gillen B.
If I could give it less stars I would What an awful company if you can call it that . I immediately decided not to pursue treatment , got charged anyway and have been refused a refund several times . I did not want and did not get any medication from them but that supposedly costs me $125. I’m hoping the media will One day investigate these types of rip Off companies
Response from EmbodySep 17, 2026
We’re sorry to hear how frustrating this situation has been, especially when you decided not to proceed with treatment and were still charged despite not receiving any medication. We’d appreciate the opportunity to review your account and billing history, including the $125 charge and your previous refund requests, so we can better understand what happened and address your concerns. - Embody Team