Marisa
This company is unethical and steals…
This company is unethical and steals from their customers. I was on their $79 Compound Semaglutide subscription. I received the first order for first month promptly and charged $79. Before I received my second month order I was charged $7.10 without any explanation. Then for my next order I was charged $129 for compound Tirzepatide which I never ordered or recieved. Instead they sent me another vial of Compound Semaglutide late so I was unable to stay on the schedule that their physician wrote up for me. Since I was now charged for the Tirzepatide I called multiple times, texted customer support, and emailed to ask for the refund of the difference I was overcharged for a product I never even received and they said no. In essence, they stole $57.10 from me by charging me for a higher priced medication that they never sent and instead sent me one that is $57.10 cheaper. They are an unethical company who has the worst customer support and the worst business owners. Do not join Embody. I am so disappointed in them. I had such high hopes.
Response from EmbodySep 18, 2026
Hi Marisa, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience you had. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. -Embody Team


