EmbodyReviews of joinem.co

Easy to get appointment completed and medication approved.

While the initial onboarding was easy, the rest of the experience has been abysmal. My second medication order was damaged when it arrived, so I requested another shipment, which they agreed was the solution. That was on August 31st. It’s now September 24th and I’ve been charged twice for medication that I haven’t received. I still have not received a replacement of the damaged shipment nor have I received the next script that was supposed to arrive for this month. None of it has shipped—just a lame, redundant email every day saying there’s been a “slight delay” at the pharmacy. It’s a BS company who only wants your money and doesn’t actually care about your health. And no, Embody, I don’t want your lame automatic response to this review saying you’ll review my account, because you don’t. You don’t actually care about people and the fact that you’re messing with their health. You owe me $158 or two months of medication. Make it right.

My first medication was a great experience and the medication worked. The refill was delivered to the wrong address. I started to do a claim from ups at first but nothing happened so I reached out to embody to ask for assistance. It has been 3 weeks of calling their support team and emailing them but all I got is the issue is expedited and we apologize. I was promised a call back from the managerial team but nothing. I was put on hold with the managerial team for more than 45 mins and nobody answered. The call just dropped. This is the third week of me missing the dose. There is no update about any medication replacement but there is always an automated message you’re medication was shipped last 9/8 and and if you have not received the shipment , the support team can arrange a replacement for you. Thai is very frustrating and the support team definitely is a nightmare.

I wish I could give embody 0 stars. 1st month went smooth. Ever since then has been terrible!!! Last month they sent me the wrong dose. The dose that it was written for was a total different does sent to me from the pharmacy. This month I couldn’t fill out my refill form until 4 days after I took my last dose that I had left. Even tho I was supposed to have auto refill, then they said I needed to see a provider and I did the same day. She sent my prescription over that day called me back and told me what pharmacy she sent it to (bc the month before they screwed it up). That was the 15th, my order still has not been processed!!! So now I’ll be missing my 2nd shot of this month! On top of all this they say they escalate this and are sorry for the frustration and all that bs it’s an automated message. I’ve been calling every day and writing every day to get the same generic email and here’s the kicker my next payment comes out in 4 days! I told them if I don’t have it by Friday I want a refund for this month (since I didn’t get any medication still) and I want to cancel my subscription and they told me once it’s being processed that I cannot do it!!!! I said ok well then I’ll be canceling my card and disputing the transactions! I’m so sick and tired of their bs lies! It’s not worth it!!!

She was really helpful, she was there on time, she explained to me what I asked very nicely, she was very patient and helped me understand my weight loss journey a lot better, she gave me some insights too about how the medication should work over time.

I got the first month. The refill never arrived. You will regularly miss weeks with this company and you'll never know where your rx is coming from or what's in it because they keep changing the pharmacies they're getting the rx from. Then they responded with the same canned reply they put on all of us. Nobody has reached out and I have now missed my 2nd week. I paid for 6 months and got 1. I'm in the process of filing a dispute with my bank.

My appointment went great! Nicole was professional and answered all my questions

Quick and informative